ADIC FastStor Mass Storage Device

Chapter

Troubleshooting and Diagnostics

This Chapter …

❐ contains some general suggestions to aid you in solving problems – should you ever run into them.

❐ includes information on error codes and the built-in diagnostics.

Contents

Main Copyright Notice Copyright Notice (Europe) Regulatory Notices FCC Notices (USA Only) IC Notice (Canada Only) EN 55022 Compliance (Czech Republic Only) CE Notice VCCI Notices (Japan Only) DECLARATION OF CONFORMITY according to EN 45014 Safety Notices Warnings A C UTION Page Table of Contents Page Page Page Page Page Page Page Page W Equipment Description Features DLT Drives Options SCSI Interface Switches and Indicators Page DC WP CT 5 1 2 3 4 5 6 7 Page DLT Media Other Requirements Page Unpacking and Inspecting Checking the Accessories Installing the Host Adapter Installing the SCSI Cable and Terminator Connecting More than One FastStor Preparing the Host Computer System Installing the Application Software Page Normal Operations General Guidelines Powering on the System L r init rv init L r rea y Setting the SCSI IDs Page Prepare and Install the Data Cartridges Close and Lock the Front Door Drive Status Messages FastStor Modes Mode 1A LOAD DRV Loa rv SRC slot L r rea y Mode 1B EJECT DRV eject rv ejecting L r rea y Mode 2 LOAD SLOT loa slot SRC slot N Mode 3 EJECT SLOT eject slot SRC slot n Mode 4 EJECT PCKR eject pckr st slot n Mode 5 DENSITY ensity 1 2 3 4 5 6 7 Fmt XX Set scsi L r scsi L r I x rv scsi rv I x Cycle pwr Normal Maintenance Cleaning the Drive Head Cleaning Tape Drive Head Cleaning Procedure Manually Cleaning the Drive Head Page Page Installation Problems Loader and Drive Operational Problems DIAGNOSTIC MENU iag menu DISPLAY FIRMWARE sp fw sp l r fw l fw NNNN sp rv fw r fw NNNN sp mtn fw mtn fw NN sp fp fw fp fw NNNN sp T fw t fw NNNN SIGN ON Sign on CHANGE MODE Chg mo e 2 3 4 5 6 7 CYCLE TEST Cycle TEST CycleS CLEAN DRIVE CLEAN RV Ct 2 (Sel) Cleaning RMV 2 (Sel) AUTOCLEAN AUTOCLEAN AC oN CT 2 (SEL) Using AUTOCLEAN CYCLE AC 7 3 4 5 6 Disabling AUTOCLEAN AC OFF RMV 2 (SEL) LOAD FIRMWARE DISPLAY COUNTS SP cOUNTS frt pk ct (000000XX) UPGRADE DRIVE FIRMWARE UPG rv fw Ct 2 (sel) Rmv 2 (sel) 1 2 34567 FastStor Error Messages Error Message Listing Environmental Considerations When You Call ADICS Technical Assistance Center