Cannot Upgrade the Firmware | ADS Technologies version 5.2b1

Modem and PC are Not in the Same Subnet

8.2 Modem and PC are Not in the Same Subnet

1.Your modem and PC must be in the same subnet. Otherwise, you will not be able to access the NetDSL Manager and configure your modem. Verify that you have entered the correct information provided by your Internet Service Provider (ISP) for your modem’s and PC’s IP Address and Subnet Mask. For more specific information about your account, consult your ISP.

8.3Cannot Upgrade the Firmware

1.You may have inadvertently tried to download the wrong file to your modem. NetDSL modem can only use upgrades created by ARESCOM, Inc. The upgrades are available by calling ARESCOM’s customer support for 3.5" disks or by downloading the file from ARESCOM’s web site. The correct file format is *.bin.

2.There may have been an illegal operation on your modem. Re-boot your modem by disconnecting the power adapter and reconnecting it after a 30 seconds. You may have to do this more than once.

8-2NetDSL Software User’s Guide

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ADS Technologies version 5.2b1 manual Modem and PC are Not in the Same Subnet, Cannot Upgrade the Firmware

Contents

Arescom NetDSL 800 Adsl Modem Version 5.2b1 User’s Guide Copyright Trademark Before You Begin Hardware InstallationSoftware Installation NetDSL Manager Tools Feature ConfigurationStatus Feature Troubleshooting Package Includes Hot FeaturesBefore You Begin Bridge Packet Filtering Table Minimum System Requirements Information You Will Need Hardware Installation Diagram of the NetDSLBack Panel Interfaces Diag Diagnostic Front Panel Interfaces Personal Safety Safety FirstSetup Instructions Product Handling Connecting to a Ethernet Port on a PC Connect to the Ethernet Connecting to the Non-Uplink Port on a Network Hub Connecting the DSL Interface Connect to the Adsl Interface Connecting to the USB Interface Connect to the USB Interface Connect to Power Connecting to a Power Supply Installation About TCP/IPDetecting TCP/IP Windows 95/98 Installing TCP/IP Windows 95/98 Configuring TCP/IP Windows 95/98 Installing TCP/IP in Windows Detecting TCP/IP in Windows Configuring TCP/IP in Windows Detecting TCP/IP Windows NT Installing TCP/IP Windows NT 10Configuring TCP/IP Windows NT 11Installing the Software Drivers USB Installation Step USB Installation Step Continue USB Installation Step Page Installing the NetDSL Software NetDSL ManagerLaunching the NetDSL Manager Multiple Routers/Bridges Selection Window NetDSL Manager Subnet window NetDSL Manager Overview Tures NetDSL Manager NetDSL Manager 6NetDSL Software User’s Guide Configuration Outline of Configuration General Configuration General Configuration Administrative Security Bridge Packet Filter Modify Bridge Packet Filter LAN Configuration LAN Configuration NetDSL. Click Exit to return to the NetDSL Manager DSL Configuration DSL Configuration ATM PVC Properties ATM PVC Properties ATM Service Type ATM Service Type Configuration File Click Save Configuration File As Configuration 12NetDSL Software User’s Guide Status Feature Main Status Panel Event Log in Status LED Panel LED Panel Tab in Status Traffic Counter Traffic Counter Tab in Status DSL Status Table DSL Status Table Tab in Status Status Feature 6NetDSL Software User’s Guide Tools Feature Upgrade Firmware Upgrade Firmware Tab in Tools Reset Router/Bridge Reset Router Tools Feature 4NetDSL Software User’s Guide Troubleshooting Cannot Detect the Modem Cannot Upgrade the Firmware Modem and PC are Not in the Same Subnet About Configuration Parameters Terminology for Configuration ParametersExplaining IP Addresses Virtual Channel Identifier Bridge Packet Filtering Ethernet Cable Pinout 2NetDSL Software User’s Guide Warranty Information Limited WarrantyStandard Warranty Service Warranties Exclusive Limitation of Liability Warranty Registration Before Returning a Product for RepairReturn Instructions Return Instructions 4NetDSL Software User’s Guide Declaration of Conformity