Instructions for use
What to do if ...
Remedying Faults
In the event of a fault, try to solve the problem yourself with the aid of the information provided here. If you call Customer Service to deal with one of the faults listed here or to remedy an operating fault, the customer service technician's visit will not be free of charge, even dur- ing the warranty period.
•It the fault code C1 or C2 appears in the
below). After remedying the fault, press the button START/PAUSE (MARCHE/PAUSE). If the fault code is displayed again, please inform the Customer Service.
•In the case of all other displayed faults (C and number or letter), please inform the Customer Service and state the fault code.
Problem | Possible Cause | Remedy | |
| The mains plug is not | Plug in the mains plug. | |
| plugged in. | ||
|
| ||
| The fuse of the building's | Replace the fuse. | |
| wiring is not in order. | ||
|
| ||
The washing machine | The filling door is not | Close the filling door; The | |
does not work. | |||
correctly closed. | lock must engage audibly. | ||
| |||
| The START/PAUSE | Press the START/PAUSE | |
| (MARCHE/PAUSE) button | ||
| (MARCHE/PAUSE) button | ||
| was not pressed long | ||
| until the program starts. | ||
| enough. | ||
|
| ||
The filling door cannot | The child safety feature is | Cancel the child safety | |
feature (see Section "Child | |||
be closed. | set. | ||
Safety Feature“). | |||
|
| ||
| Water valve closed. | Open the water valve. | |
Water is not running. |
| Close the water valve. | |
Filter in screw connection of | Unscrew the hose from the | ||
Error code (1 | the intake hose blocked. | tap, remove the sieve and | |
appears. |
| clean under running water. | |
| Water valve. is blocked with | Check water valve. and have | |
| limescale or is faulty. | it repaired if necessary. | |
|
|
|
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