•Make sure that the receiver, connector or speaker on your cellphone is clean.
I am unable to use the features described in the manual
•Check with your operator to make sure that your subscription includes this service.
•Make sure this feature does not require an Alcatel accessory.
When I select a number from my contacts, the number cannot be dialed
•Make sure that you have correctly recorded the number in your file.
•Make sure that you have selected the country prefix when calling a foreign country.
I am unable to add a contact in my contacts
•Delete some files in the cellphone contacts (i.e. your professional or personal directories).
My callers are unable to leave messages on my voicemail
•Contact your network operator to check service availability.
I cannot access my voicemail
•Make sure your operator’s voicemail number is correctly entered in "My numbers".
•Try later if the network is busy.
I am unable to send and receive MMS
•Check your cellphone memory availability as it might be full.
•Contact your network operator to check service availability and check MMS parameters (see “4.1.3 Adjust message settings”).
•Verify the server centre number or your MMS profile with your operator.
•The server centre may be swamped, try again later.
I am unable to connect my cellphone to my computer
•Install Alcatel Android Manager first of all.
•Check that your USB driver is installed properly.
•Open the Notification panel to check if the PC Suite Agent has activated.
•Check that you have ticked the checkbox of USB debugging in Settings\
Applications\Development\USB debugging
•Check that your computer meets the requirements for Alcatel Android Manager Installation.
•Make sure that you’re using the right cable from the box.
I am unable to download new files
•Make sure there is sufficient cellphone memory for your download.
•Select the
•Check your subscription status with your operator.
The cellphone cannot be detected by others via Bluetooth
•Make sure that Bluetooth is turned on and your cellphone is visible to other users (see “6.3 Connecting to Bluetooth devices”).
•Make sure that the two cellphones are within Bluetooth’s detection range.
How to make your battery last longer
•Make sure you follow the complete charge time (minimum 3 hours).
• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication.
•Switch on the backlight upon request.
•Extend the email
•Update news and weather information on manual demand, or increase their
•Exit
•Deactivate
My cellphone becomes warm after prolonged calls, game playing, internet surfing or running other complex applications
•This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperature.
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