User's Guide
Solving Problems 6-19
Table 6-1. Troubleshooting Guide––continued
Symptom Probable Cause/Corrective Action
Characters overlap each other or 99
99
9CELL setting on Setup menu
there are wide gaps between them. is incorrect. Check setting.
Double-high text overlaps text 99
99
9Leave a blank line after every
on the next line. double-high line of text.
Double-wide characters overlap. 99
99
9Leave a blank space after every
double-wide character.
Foreign symbols replace some of 99
99
9LANG setting on Setup menu
the standard ASCII characters. is incorrect. Check setting.
Vertical line drawing and compo- 99
99
9Change BI-DIR setting on
nent characters do not align. Setup menu to Off.
Printing only occurs from left-to- 99
99
9Change BI-DIR setting on
right––not in both directions. Setup menu to Text, Graf, or
Full.
Some of the IBM graphics char- 99
99
9SETS setting on Setup menu
acters do not print or print as is incorrect. Check setting.
italic characters.
Printing is not in color. 99
99
9Color ribbon cartridge is not
installed.
99
99
9Tab on bottom of color rib-
bon cartridge is broken off.
Replace ribbon cartridge.
Printing continues past physical 99
99
9PGE END setting on Setup
bottom edge of page on cut sheets, menu is Off. Change setting
intead of using LENG setting. to On.
Printer not leaving blank lines (los- 99
99
9PGE END setting on Setup
ing line feeds) at top of cut sheets. menu is Off. Change setting
to On.
User's Guide
Solving Problems 6-19
Table 6-1. Troubleshooting Guide––continued
Symptom Probable Cause/Corrective Action
Characters overlap each other or 99
99
9CELL setting on Setup menu
there are wide gaps between them. is incorrect. Check setting.
Double-high text overlaps text 99
99
9Leave a blank line after every
on the next line. double-high line of text.
Double-wide characters overlap. 99
99
9Leave a blank space after every
double-wide character.
Foreign symbols replace some of 99
99
9LANG setting on Setup menu
the standard ASCII characters. is incorrect. Check setting.
Vertical line drawing and compo- 99
99
9Change BI-DIR setting on
nent characters do not align. Setup menu to Off.
Printing only occurs from left-to- 99
99
9Change BI-DIR setting on
right––not in both directions. Setup menu to Text, Graf, or
Full.
Some of the IBM graphics char- 99
99
9SETS setting on Setup menu
acters do not print or print as is incorrect. Check setting.
italic characters.
Printing is not in color. 99
99
9Color ribbon cartridge is not
installed.
99
99
9Tab on bottom of color rib-
bon cartridge is broken off.
Replace ribbon cartridge.
Printing continues past physical 99
99
9PGE END setting on Setup
bottom edge of page on cut sheets, menu is Off. Change setting
intead of using LENG setting. to On.
Printer not leaving blank lines (los- 99
99
9PGE END setting on Setup
ing line feeds) at top of cut sheets. menu is Off. Change setting
to On.