User's Guide
Bottom-Feed Tractors A-7
Table A-1. Troubleshooting the Bottom-Feed Tractors––continued
Symptom Probable Cause/Corrective Action
Printer does not present form 99
99
9Demand document mode is not
for tear-off when you press selected or is set incorrectly.
Ready button. Check DEMAND parameter
setting on Setup menu.
Print is smearing. 99
99
9Paper is not snug between
tractors. Adjust tractors.
99
99
9Printhead is too close to platen.
Make sure PH GAP and
PFORCE parameters on
Setup menu are set to Auto.
Printing occurs on paper tear 99
99
9Paper is misaligned in the
strips. printer. Refer to Loading
Paper in the Bottom-Feed
Tractors in this appendix.
99
99
9Paper is too narrow. Use
paper that is at least 4.5 inches
(11.4 cm) wide including the
perforated tear strips.
User's Guide
Bottom-Feed Tractors A-7
Table A-1. Troubleshooting the Bottom-Feed Tractors––continued
Symptom Probable Cause/Corrective Action
Printer does not present form 99
99
9Demand document mode is not
for tear-off when you press selected or is set incorrectly.
Ready button. Check DEMAND parameter
setting on Setup menu.
Print is smearing. 99
99
9Paper is not snug between
tractors. Adjust tractors.
99
99
9Printhead is too close to platen.
Make sure PH GAP and
PFORCE parameters on
Setup menu are set to Auto.
Printing occurs on paper tear 99
99
9Paper is misaligned in the
strips. printer. Refer to Loading
Paper in the Bottom-Feed
Tractors in this appendix.
99
99
9Paper is too narrow. Use
paper that is at least 4.5 inches
(11.4 cm) wide including the
perforated tear strips.