User's Guide
6-20 Solving Problems
Table 6-1. Troubleshooting Guide––continued
Symptom Probable Cause/Corrective Action
Printer ejects cut sheets before 99
99
9PGE END setting on Setup
finishing printing on page. menu is On. Change setting
to Off.
99
99
9LENG setting on Setup menu
does not reflect actual length
of page in use. Change setting.
Forms jam in printer while using 99
99
9Forms are snagging on print-
demand document mode. head during reverse feed.
Change DEMAND setting to
Tear and try again.
Control panel display goes blank 99
99
9Static shock may have inter-
during printing. fered with display. When print
job is finished and printer is
idle, turn printer off, wait five
seconds, and turn printer back
on.
Paper park, demand document 99
99
9PATH parameter on Setup
mode, or popup mode does not menu is set to TopTrac.
operate. Change setting to None.
User's Guide
6-20 Solving Problems
Table 6-1. Troubleshooting Guide––continued
Symptom Probable Cause/Corrective Action
Printer ejects cut sheets before 99
99
9PGE END setting on Setup
finishing printing on page. menu is On. Change setting
to Off.
99
99
9LENG setting on Setup menu
does not reflect actual length
of page in use. Change setting.
Forms jam in printer while using 99
99
9Forms are snagging on print-
demand document mode. head during reverse feed.
Change DEMAND setting to
Tear and try again.
Control panel display goes blank 99
99
9Static shock may have inter-
during printing. fered with display. When print
job is finished and printer is
idle, turn printer off, wait five
seconds, and turn printer back
on.
Paper park, demand document 99
99
9PATH parameter on Setup
mode, or popup mode does not menu is set to TopTrac.
operate. Change setting to None.