AMX Octaire instruction manual Technical Support, To execute the test switch, Troubleshooting

Models: Octaire

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To execute the test switch:

Installation & Setup

The test switch below routes Input 1 to Output 1. To switch both video and audio signals enter “L0”, (as in the example following). To switch video only enter “L1” or to switch audio only enter “L2”.

To execute the test switch:

1.Enter the following BCS command line:

CL0I1O1T

When the “T” appears, the system has successfully executed the command. If any other character appears, the command was not successful. Verify that the source signal is present (visible and/or audible) at the destination.

For a complete list of BCS commands and responses, see the BCS Protocol Instruction Manual on the AMX AutoPatch CD and at www.amx.com.

Troubleshooting

If the test switch did not execute correctly:

Check the power indicator on the front of the enclosure. If it is not illuminated, check the power cords.

Verify the status of the test switch.

If using BCS commands, enter “SL0O1T”. If “SL0O1T(1)” appears, the test switch is routed correctly (the system established a connection between the specified input and output connectors within the enclosure).

Check all link and signal connections on the rear of the enclosure(s) to make sure everything is physically set up correctly.

Check all power switches on source and destination devices to make sure they are all on.

Isolate source and destination equipment and cable problems by patching around the router using barrel connectors to check the overall signal path.

Attempt the switch again.

If the switch still does not work, contact technical support (see below).

Technical Support

Before contacting technical support with a question, please consult this manual. If you still have questions, contact your AMX representative or technical support. Have your system’s serial number ready. (The serial number label is located on the rear next to the power receptacles.)

We recommend recording your system’s serial number in an easily accessible location.

AMX Contact Information

3000 Research Drive, Richardson, TX 75082 800.222.0193 469.624.8000

Fax 469.624.7153

Technical Support 800.932.6993 www.amx.com

Octaire Instruction Manual

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AMX Octaire instruction manual Technical Support, To execute the test switch, Troubleshooting, AMX Contact Information