CHAPTER 4: TROUBLESHOOTING
Condition | PowerView Message |
| Reason |
| Corrective Action |
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General | Redundancy Restored. | Power module redundancy loss |
| No corrective action | |
Status |
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| occurred and was restored. |
| necessary. |
(continued) |
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| Additional modules have been |
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| installed or the load has been |
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| reduced. |
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| Load is No Longer above |
| The load exceeded the load alarm |
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| Alarm Threshold. |
| threshold. The situation has been |
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| corrected by a load decrease or |
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| threshold increase. |
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| Min Runtime restored. |
| The system runtime dropped |
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| below the configured minimum |
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| runtime and was restored. |
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| Additional battery modules were |
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| installed, the existing battery |
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| modules were recharged, the load |
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| was reduced, or the threshold was |
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| raised. |
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Module | Bad Battery Module. |
| A battery module has failed and |
| Refer to module installation in |
Failure |
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| requires replacement. |
| the Symmetra LX Physical |
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|
| Installation Guide. |
| Bad Power Module. | A power module has failed and |
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| |
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| requires replacement. |
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| Intelligence Module is |
| The intelligence module in the |
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| installed and failed. |
| lower IM slot has failed. |
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| Redundant Intelligence |
| The intelligence module in the |
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| Module is installed and |
| upper IM slot has failed. |
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| failed. |
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Threshold | Load is above kVA alarm |
| The load has exceeded the user- |
| Option 1: Reduce the load. |
Alarm | threshold. |
| specified load alarm threshold. |
| Option 2: Use the PowerView |
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| |
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| interface to raise the alarm |
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| threshold. |
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| Redundancy has been |
| The UPS no longer detects |
| Option 1: If possible, install |
| lost. |
| redundant power modules. The |
| additional power modules. |
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| power module(s) failed or the load |
| Option 2: Decrease the load. |
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| increased. |
| |
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| Option 3: Disable the | |
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| |
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| redundancy alarm by setting |
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| redundancy to zero. |
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| (Startup>Setup>Alarms> |
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| Redundancy>Zero) |
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17
