CHAPTER 4: TROUBLESHOOTING

Condition

PowerView Message

 

Reason

 

Corrective Action

 

 

 

 

 

 

Start-Up

AC adequate for UPS but

 

The UPS will function on-line with

 

Option 1: Improve the

(continued)

not for bypass.

 

the input voltage. But, in the event

 

incoming voltage.

 

 

 

that bypass is required, the input

 

Option 2: Proceed with start-

 

 

 

voltage is not adequate to power

 

 

 

 

 

up. Normal bypass is not

 

 

 

the load equipment.

 

 

 

 

 

available.

 

 

 

 

 

 

 

 

 

 

 

 

Low/No AC input, start-up

 

Input voltage is not adequate to

 

Option 1: Abort start-up until

 

on battery.

 

start the UPS. If start-up

 

acceptable input voltage is

 

 

 

continues, the UPS will function

 

present.

 

 

 

from battery.

 

Option 2: Proceed with start-

 

 

 

 

 

 

 

 

 

 

up. Battery will be discharged.

 

 

 

 

 

 

General

# of batteries increased.

 

At least one battery module has

 

No corrective action is

Status

 

 

been added to the system.

 

necessary.

 

 

 

 

 

 

 

# of batteries decreased.

 

At least one battery has been

 

 

 

 

 

removed from the system.

 

 

 

 

 

 

 

 

 

# of Pwr Modules

 

At least one power module has

 

 

 

increased.

 

been added to the system.

 

 

 

 

 

 

 

 

 

Intelligence Module

 

An intelligence module has been

 

 

 

inserted.

 

installed in the lower IM slot.

 

 

 

 

 

 

 

 

 

Intelligence Module

 

An intelligence module has been

 

 

 

removed.

 

removed from the lower IM slot

 

 

 

 

 

 

 

 

 

Redundant Intelligence

 

An intelligence module has been

 

 

 

Module inserted.

 

installed in the upper IM slot.

 

 

 

 

 

 

 

 

 

Redundant Intelligence

 

An intelligence module has been

 

 

 

Module removed.

 

removed from the upper IM slot.

 

 

 

 

 

 

 

 

 

# of External Battery

 

At least one external battery

 

 

 

Cabinets increased.

 

cabinet has been connected to the

 

 

 

 

 

frame.

 

 

 

 

 

 

 

 

 

# of External Battery

 

At least one external battery

 

 

 

Cabinets decreased.

 

cabinet has been disconnected

 

 

 

 

 

from the UPS.

 

 

 

 

 

 

 

 

Redundancy Restored.

Power module redundancy loss

 

 

 

 

 

occurred and was restored. Either

 

 

 

 

 

additional modules have been

 

 

 

 

 

installed or the load has been

 

 

 

 

 

reduced.

 

 

 

 

 

 

 

 

16

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APC SYBATT manual Troubleshooting