No Video

Unlikely cause: hard drive, optical drive, speakers

Quick Check

Symptoms

Quick Check

 

 

 

No Video

1.

Inquire which video port and cable is used by

• No image.

 

customer.

 

2.

Check connectors and cables for pin damage.

 

3.

Check both computer DisplayPort and HDMI

 

 

connections with known-good displays.

 

4.

(DisplayPort) If DisplayPort to DVI adapter cable

 

 

is used in customer’s configuration, check it on a

 

 

known-good computer

 

5.

(HDMI) If issue only happens on customer’s HDMI

 

 

display, make sure that he selected the correct AV

 

 

input, that he connected directly the computer to

 

 

display and that he is using known-good HDMI

 

 

cable.

 

6.

Reset SMC.

 

7.

Go to Deep Dive.

 

 

 

Deep Dive: No Video

Check

Result

Action

Code

 

 

 

 

 

1.

Verify boot chime present and

Yes

Power ON self test OK. Boot

 

 

fans running when system

 

sequence started.

 

 

powered ON. (Reset SMC and

 

Go to step 2.

 

 

clear PRAM if necessary for

 

 

 

 

No

Go to Won’t Start Up

 

 

proper boot up.)

 

 

 

 

symptom flow.

 

 

 

 

 

 

2.

(DisplayPort) Connect

Yes

Video present. Verify system

 

 

supported external display via

 

functionality and return to

 

 

mini DisplayPort. Verify whether

 

user or jump to appropriate

 

 

image appears correctly on

 

display troubleshooting flow.

 

 

external display when system is

 

 

 

 

No

Go to step 3.

 

 

booted.

 

 

 

 

 

 

 

 

 

 

2010-08-03

Mac mini (Mid 2010) Symptom Charts — Startup and Power  30

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Apple Mac mini manual Deep Dive No Video, Symptoms Quick Check No Video

Mac mini specifications

The Apple Mac mini is a compact desktop computer that combines powerful performance with a minimalist design, making it an ideal choice for both home and office environments. Since its introduction, the Mac mini has evolved significantly, becoming a favored option for users who require a versatile, space-saving device without compromising on performance.

One of the standout features of the Mac mini is its impressive processing capabilities. The latest iterations are powered by Apple’s own M-series chips, such as the M1, M2, and beyond, which provide remarkable speed and efficiency. With an 8-core CPU and integrated GPU, these chips enable breathtaking performance across a wide range of applications, from basic tasks like web browsing and document editing to more demanding workflows like video editing and 3D rendering.

The Mac mini boasts an elegant aluminum chassis that is not only durable but also acts as a heatsink, promoting efficient cooling. Its compact size makes it easy to place in tight spaces, and it seamlessly integrates into any workspace without taking up much room. Moreover, the device is designed for easy connectivity, featuring multiple ports including USB-C Thunderbolt, USB-A, HDMI, and Ethernet, allowing users to connect various peripherals and displays effortlessly.

Memory and storage options in the Mac mini have also seen significant upgrades. Users can choose from a variety of RAM configurations, making it easy to customize the system based on their needs. Additionally, the device uses ultra-fast SSD storage, significantly reducing load times and enhancing overall system responsiveness.

In terms of software, the Mac mini runs macOS, providing a polished and user-friendly experience. The OS includes features like Continuity, which allows users to seamlessly switch between devices, and a secure environment supported by regular updates from Apple. With access to the Apple ecosystem, users benefit from services like iCloud, making file storage and sharing easy across devices.

Energy efficiency is another key characteristic of the Mac mini. The M-series chips are designed to consume less power than traditional processors, reducing the device's environmental impact while saving on electricity bills.

Overall, the Apple Mac mini stands out as a powerful, compact, and energy-efficient solution for a wide array of computing needs. Whether used as a personal workstation, a media server, or a home office hub, it offers flexibility and performance in a sleek package, making it a compelling choice for users seeking a versatile desktop computer.