Apple Mac mini manual Optical Drive Won’t Accept/Eject Media, Drive Won’t Eject Media

Optical Drive Won’t Accept/Eject Media

Quick Check

Symptoms	Quick Check
Drive Won’t Accept Media	1.	Use Apple System Profiler Serial-ATA section to
Drive Won’t Eject Media		see if the optical drive appears. If not see Optical
• Cannot insert a disc into the		Drive not recognized.
drive	2.	Restart computer and hold down mouse button
• Cannot eject a disc placed into		or keyboard eject key to cycle optical drive.
the drive	3.	Inspect optical drive slot for obstructions

Deep Dive

Check		Result	Action	Code
1.	Verify that optical drive is listed	Yes	Optical drive communicating
	in the System Profiler device		with logic board. Go to step 5.
	tree for Serial-ATA devices.
		No	Logic board not
			communicating with optical
			drive. Go to step 2
2.	Remove bottom cover,	Yes	Go to step 5.
	disconnect AirPort antenna and
	remove shield, disconnect and
	remove fan and cowling, then	No	Replace optical drive cable	X03
	check the optical drive flex		and retest. If still not visible in
	cable on logic board. Visually		System Profiler go to step 3
	inspect connectors for any
	debris, damage or bent pins.
	If no damage, reseat optical
	drive flex cable on logic board,
	reinsert logic board and verify
	that optical drive is listed in the
	Serial-ATA section of the Apple
	System Profiler?
3.	Connect a known-good optical	Yes	Go to step 4.
	drive and flex cable to logic
	board. Verify that known-good
		No	Suspect logic board. Go to
	optical drive is listed in the
	System Profiler device tree.		step 7

2010-08-03 Mac mini (Mid 2010) Symptom Charts — Mass Storage  59