Apple Mac mini manual H07, H05

3.	Reboot computer. Verify that	Yes	Data error Issue resolved.	H07
	system boots successfully		Return computer to user.
	and rerun Disk utility ‘Verify’
	function to verify that it reports	No	Go to step 4.
	no errors.
4.	Erase disk and reinstall Mac OS	Yes	Go to step 9
	using original Mac mini Install
		No	Go to step 5
	DVD. Verify that installation
	process completes.
	Note: Make sure data has been
	backed up before erasing hard
	drive.
5.	Inspect both ends of the hard	Yes	Reseat hard drive cable and
	drive cable and connectors for		go to step 6.
	bent pins, or other damage to
	the cable. Does cable seem in	No	Replace hard drive cable and	X03
	good shape?		retest.
6.	After cable was reseated, verify	Yes	Issue resolved by cable reseat.
	that system boots successfully
		No	Replace hard drive cable and	X03
	to hard drive, and that Disk
	utility ‘Verify’ function reports		go to step 7.
	no errors.
7.	After hard drive cable was	Yes	Issue resolved by cable
	replaced, verify that system		replacement.
	boots successfully to hard drive,
		No	Remove user’s hard drive and
	and that Disk utility ‘Verify’
			install a known good up to
	function reports no errors.
			date Mac OS X 10.6 bootable
			hard drive, or blank hard drive
			that you’ll first restore by
			booting from the original Mac
			mini Install DVD. Go to step 8
8.	After hard drive was restored	Yes	Replace defective user’s drive.	H05
	or replaced with known-good
		No	Cable was replaced and
	one, verify that system boots
			installed known-good Hard
	successfully to hard drive, and			M19
			Drive did not fix the issue:
	that Disk utility ‘Verify’ function
			replace logic board.
	reports no errors.

2010-08-03 Mac mini (Mid 2010) Symptom Charts — Mass Storage  52