USB Devices Not Recognized

Quick Check

Symptoms

Quick Check

 

 

 

USB Devices Not Recognized

1.

For printers and external USB drives, make sure

• USB wired keyboard/mouse not

 

any external power source is plugged in and

recognized

 

operating to isolate a power issue with the

 

device.

• USB external drive not

 

2.

The system has 4 USB ports on the rear of the

recognized

• USB printer not recognized

 

computer. Make sure to try each port to isolate a

 

particular port malfunction.

 

 

 

3.

Test with a known good wired keyboard or

 

 

mouse to isolate a failed peripheral issue.

 

4.

Test with a known good USB cable when dealing

 

 

with a printer or external USB drive, to isolate a

 

 

USB cable issue.

 

5.

Ensure that all available Software Updates have

 

 

been applied to the computer for access to the

 

 

latest bug fixes.

 

 

 

Deep Dive

Check

Result

Action

Code

 

 

 

 

 

1.

Unplug all USB devices from

Yes

Test in all USB ports to ensure

 

 

the computer except for the

 

all USB ports working as

 

 

keyboard and mouse. Start

 

expected. Replace logic board

 

 

the computer and reset PRAM.

 

for any port failures.

 

 

Are the keyboard and mouse

 

 

 

 

No

Possible logic board failure.

 

 

recognized?

 

 

 

Go to step 2

 

 

 

 

 

 

 

 

 

 

2.

Did Bluetooth Mouse Setup

Yes

Bluetooth detected via

 

 

assistant launch after startup?

 

Internal USB, but external USB

 

 

 

 

devices not recognized. Go to

 

 

 

 

step 3

 

 

 

 

 

 

 

 

No

Bluetooth not recognized

 

 

 

 

via internal USB. Disconnect

 

 

 

 

mouse and keyboard. Go to

 

 

 

 

step 4

 

 

 

 

 

 

2010-08-03

Mac mini (Mid 2010) Symptom Charts — Input/Output Devices  76

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Apple Mac mini manual Symptoms Quick Check USB Devices Not Recognized
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Mac mini specifications

The Apple Mac mini is a compact desktop computer that combines powerful performance with a minimalist design, making it an ideal choice for both home and office environments. Since its introduction, the Mac mini has evolved significantly, becoming a favored option for users who require a versatile, space-saving device without compromising on performance.

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Memory and storage options in the Mac mini have also seen significant upgrades. Users can choose from a variety of RAM configurations, making it easy to customize the system based on their needs. Additionally, the device uses ultra-fast SSD storage, significantly reducing load times and enhancing overall system responsiveness.

In terms of software, the Mac mini runs macOS, providing a polished and user-friendly experience. The OS includes features like Continuity, which allows users to seamlessly switch between devices, and a secure environment supported by regular updates from Apple. With access to the Apple ecosystem, users benefit from services like iCloud, making file storage and sharing easy across devices.

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Overall, the Apple Mac mini stands out as a powerful, compact, and energy-efficient solution for a wide array of computing needs. Whether used as a personal workstation, a media server, or a home office hub, it offers flexibility and performance in a sleek package, making it a compelling choice for users seeking a versatile desktop computer.
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