Uncategorized Symptoms | Apple Mac mini manual

Uncategorized Symptoms

	Check	Result	Action	Code

	1. Verify whether existing	Yes	Jump to appropriate
	symptom code applies to the		symptom code flow.
	issue reported by the user.
	issue reported by the user.	No	Document reported failure	N99
		No	Document reported failure	N99
			and send feedback to
			smfeedback@apple.com
			stating that a suitable
			symptom code wasn’t found.
			Provide as much detail as
			possible.

2010-08-03

Mac mini (Mid 2010) Symptom Charts — Mass Storage 65

Image 65

Apple Mac mini manual Uncategorized Symptoms

Contents

 Apple Technician Guide Mac mini Mid USA Basics Contents About This GuideTroubleshooting Display No Video Take Apart Views About This Guide Update 3 August Manual UpdatesFeedback Apple Technician Guide introduced 15 June  Apple Technician Guide Basics Overview Product Configurations Identifying Features System Serial Number Location Service Part Configurations Troubleshooting Update System Software General TroubleshootingApple Diagnostics Troubleshooting Theory Resetting the Parameter RAM Pram Common Reset ProceduresResetting the System Management Controller SMC Starting Up in Safe Mode Wireless Troubleshooting Refer to this diagram to see how modules are interrelated Block Diagram 2010-08-03 Functional Overview No Power, Dead Unit Symptom ChartsSymptoms Quick Check No Power, Dead Unit Quick Check M20 Deep DiveCheck Result Action Code X03 Won’t Start Up Symptoms Quick Check Won’t Start Up M02 Drive not recognized Intermittent Shutdown Symptoms Quick Check Intermittent Shutdown Power-related system shut downs Troubleshooting Shutdown CausesUser-related shut downs Activity-related system shut downs Symptom Quick Check Intermittent shutdown M23 M08 Kernel Panic, System Crashes Symptoms Quick Check Kernel Panic, System Crashes M06 Go to AirPort Card Kernel Deep Dive No Video Symptoms Quick Check No VideoNo Video M03 Symptoms Quick Check Corrupted VideoCorrupted Video M04 Burnt Smell/Odor Symptoms Quick Check Burnt Smell/Odor P08 Symptoms Quick Check Noise/Hum/VibrationNoise, Hum, Vibration Run latest available service N99 Uncategorized SymptomsSymptoms Quick Check Uncategorized Symptoms Symptoms Quick Check AirPort/Bluetooth Issues AirPort/Bluetooth Issues M24 Html?path=AirPort/5.0/en Panic AirPort/Bluetooth Card Kernel PanicSymptoms Quick Check AirPort/Bluetooth Card Kernel Symptoms Quick Check Ethernet Port/Device Issue Ethernet Port/Device Issue Html M10 Symptoms Quick Check Wireless Input Device Doesn’t Wireless Input Device Doesn’t PairFt. for Bluetooth devices Ensure that the latest Software Updates have Connection Wireless Input Device Loses ConnectionSymptoms Quick Check Wireless Input Device Loses Open System Preferences Verify System Preferences/Network settings Display X01 Go to step Install DVD and verify whether Symptom Quick Check Uncategorized Symptom Uncategorized Symptom Drive Does Not Boot Symptoms Quick Check Drive Is Not RecognizedHard Drives Not Recognized Check Result Action H05 H07 Symptoms Quick Check Drive Read/Write Error Hard Drive Read/Write ErrorDrive Formatting Issues Drive Bad Sector/Defective Hard Drive Noisy Symptoms Quick Check Hard Drive Noisy Action Code Check H06 Uncategorized Symptom- Hard DriveSymptoms Quick Check Uncategorized Symptom Optical Drive Not Recognized Deep Dive-Hard Drive Uncategorized SymptomsSymptoms Quick Check Drive Not Recognized/Mount Read both types of CD media Drive Won’t Eject Media Symptoms Quick Check Drive Won’t Accept MediaOptical Drive Won’t Accept/Eject Media Symptoms Quick Check Optical Drive Read/Write Error Verify if media is free to spin Specifications Optical Drive Not Performing to SpecificationsSymptoms Quick Check Optical Drive Not Performing to J07 Symptoms Quick Check Optical Drive Noisy J04Optical Drive Noisy Optical drive should perform Uncategorized Symptoms Apple Remote Inoperable Symptoms Quick Check Apple Remote Inoperable Audio Built-in Speaker Has Distorted Sound Symptoms Quick Check Audio Built-in Speakers HaveM99 Distorted Sound Audio Audio Built-in Speaker Has No AudioM09 Verify whether boot chime Or DisplayPort connection Symptoms Quick Check Audio No audio through HdmiAudio No Audio through Hdmi or Mini DisplayPort connection FireWire Devices Not Recognized Unplug all FireWire devices SD Secure Digital Memory Card Will Not Insert Into Slot Symptom Quick Check SD Memory Card will not insertInto SD Slot M17 Recognized by the system Symptom Quick Check SD Memory Card is notSD Secure Digital Memory Card Not Recognized By System Anymore be written USB Devices Not Recognized Symptoms Quick Check USB Devices Not Recognized USB? M15 Function Properly Wired Keyboard Does Not Function ProperlySymptoms Quick Check Wired Keyboard Does Not K01 Keyboard Specific Keys Do Not Respond Wired Keyboard/Mouse Not Recognized Does the computer recognize Verify that external I/O device where applicable Noise/Hum/Vibration Mechanical Go to step Does noise sound like fan is System Runs Hot Symptoms Quick Check System Runs Hot N03 Symptoms Quick Check Physical DamagePhysical Damage Uncategorized Symptoms  Service Source Take Apart General Information Reassembly StepsTools Cosmetic Care Vertical Insertion JST Connector Types on Logic Board Thermal Sensor Replacement Top hard drive thermal sensor at corner Mac mini Mid 2010 Take Apart General Information Top hard drive ambient thermal sensor flex cable Optical drive thermal sensor Bottom hard drive thermal sensor server Logic Board Return Logic Board EMI Fingers and Gaskets First Remove Hierarchy Icon Meaning Icon Legend First Steps Bottom Cover Removal Reassembly Memory Removal Installation Fan Removal 922-9582 922-9581 Cowling Remove the T6 screw shown 922-9580 Antenna Plate Removal Disconnect the antenna cable Install the 4 screws Logic Board Carefully disconnect the cables connected to the logic board 922-9574 Important Do not remove the assembly Mac mini Mid 2010 Take Apart Logic Board Mac mini Mid 2010 Take Apart Logic Board AirPort/Bluetooth flex cable Speaker Reconnect all cables AirPort/Bluetooth Combo Card Removal Mac mini Mid 2010 Take Apart AirPort/Bluetooth Combo Card Speaker Remove 2 screws Mac mini Mid 2010 Take Apart Speaker Battery Removal Server Note Hard Drive Part Note Thermal Sensor Note Reassembly Power Supply Removal Mac mini Mid 2010 Take Apart Power Supply Reassembly Optical Drive Hard Drive Server Removal 922-9583 IR Board and Cable Remove the IR cable from the cable channel Insert the IR cable into the cable channel, as shown Housing  Service Source Views Fan Screw, Heatsink Fan Screw Bumper Fan Screw, Top Right Exploded View Sdram Exploded View Server Housing/Bottom Cover Screw ChartSpeaker/AirPort Card Power Cord Socket Hard Drive, bottom, carrier Front View Server External ViewsFront View Port View