Apple Mac mini manual Keyboard Specific Keys Do Not Respond, Wired Keyboard/Mouse Not Recognized

Keyboard: Specific Keys Do Not Respond

Quick Check

Symptoms		Quick Check
Keyboard: Specific Keys Do Not		1.	If wireless keyboard is being used verify that it is
Respond			properly paired with the system. Go to ‘Wireless
• One or more keys do not			Input Device Doesn’t Pair’ symptom flow to
	respond when pressed		resolve pairing issues.
•	Key sticks	2.	The caps lock key has a built-in delay to reduce
•	Keycap missing		accidental activation and must be held for
			approximately ½ second for it to be activated.
			Refer to http://support.apple.com/kb/TS1578
			for additional information.
		3.	Inspect the keyboard for signs of liquid spills or
			other contamination. Apple’s warranty does not
			cover accidental damage.
		4.	If the keycap is loose attempt to reattach it.
		5.	For other keyboard issues jump to the
			appropriate symptom flow.

Wired Keyboard/Mouse Not Recognized

Quick Check

Symptoms	Quick Check
Wired Keyboard/Mouse Not	1.	The Mac mini has 4 USB ports on the rear of the
Recognized		computer. Make sure to try each port to isolate a
• USB wired keyboard/mouse not		particular port malfunction.
recognized when plugged in.	2.	Test with a known good wired keyboard or
• Mouse scroll ball not working		mouse to isolate a failed peripheral issue. .
or not working as expected.	3.	Ensure that all available Software Updates have
• Mouse buttons not working or
		been applied to the computer for access to the
not working as expected.		latest bug fixes.

2010-08-03 Mac mini (Mid 2010) Symptom Charts — Input/Output Devices  80