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Apple Mac mini manual Manual Updates, Feedback, Update 3 August

Models: Mac mini

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Manual Updates

Update 3 August 2010

Take Apart:

•Added information and replacement procedures for thermal sensors to the General Information, Hard Drive, Optical Drive and Views chapters.

•Added additional graphic to Memory chapter showing a pulling action with fingers to verify fully seated memory.

Apple Technician Guide introduced 15 June 2010

This manual covers the two Mac mini products developed in Mid 2010:

•Mac mini (Mid 2010)

•Mac mini Server (Mid 2010)

Feedback

We want your feedback to help improve this and future Technician Guides! Please email any comments to: smfeedback5@apple.com

2010-08-03

Mac mini (Mid 2010) Basics — Manual Updates 7

Image 7

Apple Mac mini manual Manual Updates, Feedback, Update 3 August, Apple Technician Guide introduced 15 June

Contents

 Apple Technician Guide Mac mini Mid USA Troubleshooting Contents About This GuideBasics Display No Video Take ApartViews About This Guide Apple Technician Guide introduced 15 June Manual UpdatesUpdate 3 August Feedback Apple Technician Guide Basics Overview Product Configurations Identifying FeaturesSystem Serial Number Location Service Part ConfigurationsTroubleshooting Troubleshooting Theory General TroubleshootingUpdate System Software Apple DiagnosticsResetting the System Management Controller SMC Common Reset ProceduresResetting the Parameter RAM Pram Starting Up in Safe Mode Wireless TroubleshootingRefer to this diagram to see how modules are interrelated Block Diagram2010-08-03 Functional OverviewQuick Check Symptom ChartsNo Power, Dead Unit Symptoms Quick Check No Power, Dead UnitCheck Result Action Code Deep DiveM20 X03 Won’t Start Up Symptoms Quick Check Won’t Start UpM02 Drive not recognizedIntermittent Shutdown Symptoms Quick Check Intermittent ShutdownActivity-related system shut downs Troubleshooting Shutdown CausesPower-related system shut downs User-related shut downsDeep Dive Symptom Quick Check Intermittent shutdownM23 M08 Kernel Panic, System Crashes Symptoms Quick Check Kernel Panic, System CrashesM06 Go to AirPort Card KernelNo Video Symptoms Quick Check No VideoDeep Dive No Video Corrupted Video Symptoms Quick Check Corrupted VideoM03 M04 M04Burnt Smell/Odor Symptoms Quick Check Burnt Smell/OdorNoise, Hum, Vibration Symptoms Quick Check Noise/Hum/VibrationP08 Run latest available service Symptoms Quick Check Uncategorized Symptoms Uncategorized SymptomsN99 Symptoms Quick Check AirPort/Bluetooth Issues AirPort/Bluetooth IssuesM24 M24Html?path=AirPort/5.0/en Symptoms Quick Check AirPort/Bluetooth Card Kernel AirPort/Bluetooth Card Kernel PanicPanic Symptoms Quick Check Ethernet Port/Device Issue Ethernet Port/Device IssueHtml M10Ensure that the latest Software Updates have Wireless Input Device Doesn’t PairSymptoms Quick Check Wireless Input Device Doesn’t Ft. for Bluetooth devicesSymptoms Quick Check Wireless Input Device Loses Wireless Input Device Loses ConnectionConnection Open System Preferences Verify System Preferences/Network settings Display M03 X01Go to step Install DVD and verify whether Symptom Quick Check Uncategorized Symptom Uncategorized SymptomCheck Result Action Symptoms Quick Check Drive Is Not RecognizedDrive Does Not Boot Hard Drives Not RecognizedH05 H07Drive Bad Sector/Defective Hard Drive Read/Write ErrorSymptoms Quick Check Drive Read/Write Error Drive Formatting IssuesHard Drive Noisy Symptoms Quick Check Hard Drive NoisyAction Code CheckSymptoms Quick Check Uncategorized Symptom Uncategorized Symptom- Hard DriveH06 Symptoms Quick Check Drive Not Recognized/Mount Deep Dive-Hard Drive Uncategorized SymptomsOptical Drive Not Recognized Read both types of CD media Optical Drive Won’t Accept/Eject Media Symptoms Quick Check Drive Won’t Accept MediaDrive Won’t Eject Media Symptoms Quick Check Optical Drive Read/Write ErrorVerify if media is free to spin Symptoms Quick Check Optical Drive Not Performing to Optical Drive Not Performing to SpecificationsSpecifications Optical Drive Noisy Symptoms Quick Check Optical Drive Noisy J04J07 Optical drive should perform Uncategorized Symptoms Apple Remote Inoperable Symptoms Quick Check Apple Remote InoperableDistorted Sound Symptoms Quick Check Audio Built-in Speakers HaveAudio Built-in Speaker Has Distorted Sound M99M09 Audio Built-in Speaker Has No AudioAudio Verify whether boot chime Audio No Audio through Hdmi or Mini DisplayPort connection Symptoms Quick Check Audio No audio through HdmiOr DisplayPort connection Symptoms Quick Check FireWire Devices Not RecognizedUnplug all FireWire devices M17 Symptom Quick Check SD Memory Card will not insertSD Secure Digital Memory Card Will Not Insert Into Slot Into SD SlotSD Secure Digital Memory Card Not Recognized By System Symptom Quick Check SD Memory Card is notRecognized by the system Anymore be written USB Devices Not Recognized Symptoms Quick Check USB Devices Not RecognizedUSB? M15Symptoms Quick Check Wired Keyboard Does Not Wired Keyboard Does Not Function ProperlyFunction Properly K01 Keyboard Specific Keys Do Not Respond Wired Keyboard/Mouse Not RecognizedDoes the computer recognize Verify that external I/O device where applicable Noise/Hum/Vibration MechanicalGo to step Does noise sound like fan is System Runs Hot Symptoms Quick Check System Runs HotPhysical Damage Symptoms Quick Check Physical DamageN03 Uncategorized Symptoms  Service Source Take Apart Cosmetic Care Reassembly StepsGeneral Information ToolsVertical Insertion JST Connector Types on Logic BoardThermal Sensor Replacement Top hard drive thermal sensor at corner Mac mini Mid 2010 Take Apart General Information Top hard drive ambient thermal sensor flex cable Optical drive thermal sensor Bottom hard drive thermal sensor server Logic Board Return Logic Board EMI Fingers and GasketsFirst Remove Hierarchy Icon Meaning Icon LegendFirst Steps Bottom CoverRemoval Reassembly First Steps MemoryRemoval Installation First Steps FanRemoval 922-9582 922-9581 First Steps CowlingRemove the T6 screw shown 922-9580 Antenna Plate Removal Disconnect the antenna cable Install the 4 screws First Steps Logic BoardCarefully disconnect the cables connected to the logic board 922-9574 Important Do not remove the assembly Mac mini Mid 2010 Take Apart Logic Board Mac mini Mid 2010 Take Apart Logic Board AirPort/Bluetooth flex cable Speaker Reconnect all cables First Steps AirPort/Bluetooth Combo CardRemoval Mac mini Mid 2010 Take Apart AirPort/Bluetooth Combo Card First Steps SpeakerRemove 2 screws Mac mini Mid 2010 Take Apart Speaker First Steps BatteryRemoval Server Note Hard DrivePart Note Thermal Sensor NoteReassembly First Steps Power SupplyRemoval Mac mini Mid 2010 Take Apart Power Supply Reassembly First Steps Optical Drive Hard Drive ServerRemoval 922-9583 First Steps IR Board and CableRemove the IR cable from the cable channel Insert the IR cable into the cable channel, as shown First Steps Housing Service Source Views Fan Screw, Heatsink Fan Screw Bumper Fan Screw, Top Right Exploded ViewSdram Exploded View ServerHard Drive, bottom, carrier Screw ChartHousing/Bottom Cover Speaker/AirPort Card Power Cord SocketFront View External ViewsFront View Server Port View