Deep Dive

Check

Result

Action

Code

 

 

 

 

 

1.

Optical drive should perform

Yes

Drive mechanism damaged.

J05

 

a single reset sequence. Is

 

Replace optical drive.

 

 

optical drive constantly seeking

 

 

 

 

No

Go to step 2

 

 

or cycling eject mechanism

 

 

without an optical disc

 

 

 

 

installed??

 

 

 

 

 

 

 

 

2.

Verify media does not

Yes

Go to step 3

 

 

exceed maximum thickness

 

 

 

 

specification <http://support.

 

 

 

 

No

Drive mechanism damaged.

J05

 

apple.com/kb/HT2446>

 

 

Replace optical drive.

 

 

Using known good CD and

 

 

 

 

 

 

 

DVD media, does media spin

 

 

 

 

without optical drive scraping

 

 

 

 

edge or surface of media?

 

 

 

 

 

 

 

 

3.

Noise when spinning discs

Yes

Go to step 4

 

 

before mounting on the

 

 

 

 

desktop and reading data is

 

 

 

 

normal. Disc spin should cease

No

Go to step 5

 

 

30 seconds after mounting on

 

 

 

 

 

 

the desktop. Is the noise related

 

 

 

 

to disc spin and is it louder

 

 

 

 

than another computer of the

 

 

 

 

same type and drive?

 

 

 

 

 

 

 

 

4.

Remove the optical drive and

Yes

Drive mechanism damaged.

J04

 

reseat the drive into it’s drive

 

Replace optical drive.

 

 

mounting bracket. Reinstall the

 

 

 

 

No

Optical drive not mounted

 

 

drive and verify if the drive is

 

 

still noisy.

 

correctly. Issue resolved

 

 

 

 

 

 

5.

Noise when ejecting media

Yes

Drive mechanism damaged.

J04

 

is normal. Eject known good

 

Replace optical drive.

 

 

media and listen to noises.

 

 

 

 

Is the noise related to eject

No

Noise not related to optical

 

 

activity and is it louder than

 

 

 

drive. Check for hard drive

 

 

another computer of the same

 

 

 

 

noise or fan noise.

 

 

type and drive?.

 

 

 

 

 

 

 

 

 

 

 

2010-08-03

Mac mini (Mid 2010) Symptom Charts — Mass Storage  64

Page 63 Page 65
Page 64
Image 64
Apple Mac mini manual Optical drive should perform
Page 63 Page 65

Mac mini specifications

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