Deep Dive

Check

Result

Action

Code

 

 

 

 

 

1.

Unplug all FireWire devices

Yes

Issue resolved

 

 

from the computer. Start the

 

 

 

 

No

Possible logic board failure.

 

 

computer and reset PRAM.

 

 

 

Go to step 2

 

 

Reconnect the FireWire device

 

 

 

 

 

 

 

in question. Is the FireWire

 

 

 

 

device recognized?

 

 

 

 

 

 

 

 

2.

Use a known good FireWire

Yes

Try the FireWire device in

 

 

cable with a known good

 

question with a known good

 

 

FireWire device (another

 

computer of the same make

 

 

Mac in FireWire Target Disk

 

and model. Go to step 3

 

 

mode is good). Is this device

 

 

 

 

No

FireWire not recognized.

M12

 

recognized?

 

 

Replace main logic board.

 

 

 

 

 

 

 

 

 

 

3.

Is the FireWire device

Yes

Test the FireWire device with

 

 

recognized on a known good

 

a known good cable on user’s

 

 

computer of the same make

 

computer. Go to step 4

 

 

and model?

 

 

 

 

No

FireWire device may need

 

 

 

 

 

 

 

additional power. Use a

 

 

 

 

powered FireWire hub. Go to

 

 

 

 

step 5

 

 

 

 

 

 

4.

Is the FireWire device

Yes

FireWire cable issue. Issue

 

 

recognized with a known good

 

resolved.

 

 

FireWire cable on the user’s

 

 

 

 

No

FireWire device may need

 

 

computer?

 

 

 

additional power. Use a

 

 

 

 

 

 

 

 

powered FireWire hub. If the

 

 

 

 

issue persists, check for any

 

 

 

 

firmware updates for the

 

 

 

 

FireWire device. Go to step 5

 

 

 

 

 

 

5.

Using a Powered FireWire

Yes

Device recognized. Required

 

 

hub, and having installed any

 

additional power from hub or

 

 

software or firmware update

 

update. Issue resolved.

 

 

for the device, is the FireWire

 

 

 

 

No

Device may require additional

 

 

device recognized now?

 

 

 

software, or there may be a

 

 

 

 

 

 

 

 

conflict in the Mac OS. Test in

 

 

 

 

New User. Go to step 5

 

 

 

 

 

 

6.

Is the FireWire device

Yes

Software Issue. Troubleshoot

 

 

recognized with a New User?

 

software on User account.

 

 

 

 

Issue resolved.

 

 

 

 

 

 

 

 

No

Apply all Mac OS updates. If

 

 

 

 

the issue persists, replace the

 

 

 

 

FireWire device.

 

 

 

 

 

 

2010-08-03

Mac mini (Mid 2010) Symptom Charts — Input/Output Devices  72

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Image 72
Apple Mac mini manual Unplug all FireWire devices

Mac mini specifications

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