Other Softkey Features That May Be On Your Display

Figure 3 shows the 12 default softkey features, those features that can be accessed with the softkeys when the voice terminal is initially installed. However, if the voice terminal is connected to a DEFINITY G3V3 (or later) switch, the system manager may substitute other softkey features in their place. The following table is a list of these alternate features and the feature abbreviation associated with each.

Abbreviation

 

Feature

 

 

 

 

AD

 

Abbreviated Dialing buttons (can be multiple buttons)

 

 

 

Cnslt

 

Consult

 

 

 

Count

 

ACD Stroke Count (can be up to 10 buttons)

 

 

 

CPkUp

 

Call Pickup

 

 

 

Dir

 

Directory*

 

 

 

Excl

 

Manual Exclusion

 

 

 

HFAns

 

Internal Auto Answer**

 

 

 

IAuto

 

Automatic Intercom

 

 

 

Abbreviation

Feature

 

 

IDial

Dial Intercom

 

 

Inspt

Inspect

 

 

Last

Last Number Dialed

 

 

RngOf

Ringer Off

 

 

SAC

Send All Calls

 

 

SFunc

Abbreviated Dialed Special Function

 

 

Spres

Abbreviated Dialing Suppress

 

 

Stats

ACD Agent Statistics

 

 

Stop

Abbreviation Dialing Stop/Indefinite Wait

 

 

View

Stored Number

 

 

*A [ Call Display ] button should be administered, if access to System Directory is provided. It is also desirable for [ Next Display ] to be administered.

**This feature is available only with the DEFINITY G3v2 (and later) switch.

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AT&T 8410 manual Other Softkey Features That May Be On Your Display, Abbreviation Feature