Troubleshooting
Problem |
| Solution |
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A feature doesn’t work | 1 | Reread the procedure and try again. |
as noted in this guide. | 2 | For many features you must lift the handset before |
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| you can use the feature. |
| 3 | Check with your system manager to be sure this |
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| feature is administered on your voice terminal. |
| 4 | You may have an older version System 75; thus, |
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| some features may operate differently from the |
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| procedures described in this guide. Check the |
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| section below on “System 75 Version Notes” for |
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| ways in which these features work differently. |
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There are no feature | See your system manager for a list of feature access | |
access codes written in | codes for features assigned to your voice terminal. | |
the appropriate blanks | Then, write the codes in this guide. | |
in this guide. |
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Problem |
| Solution |
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There’s no dial tone. | 1 | Check with your system manager to be sure your |
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| voice terminal is administered correctly. |
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| 2 | Make sure the handset and line cords at your voice |
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| terminal are securely connected at both ends. |
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| 3 | Press [ Test ] . If the green light next to [ Test ] does |
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| not go on or flashes rather than goes on steadily, |
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| the voice terminal is not communicating with the |
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| PBX. |
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| 4 | Find a working voice terminal of the same type as |
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| your own. Unplug this voice terminal from its |
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| modular wall jack. Plug your voice terminal into |
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| that jack and check if it gets dial tone. |
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| 5 | If your voice terminal still does not work, plug the |
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| working voice terminal (of the same type) into |
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| your modular wall jack. If the working voice |
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| terminal has dial tone, your own voice terminal is |
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| faulty. See your system manager. |
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