AT&T BCM50 manual Troubleshooting, System Monitoring with BCM Monitor

AT&T IP Flexible Reach Service

Nortel BCM50 Release 3.0 SIP Configuration Guide

5 Troubleshooting

This section provides some tips about troubleshooting problems

5.1 System Monitoring with BCM Monitor

A valuable application for performance monitoring is the BCM Monitor. It allows the BCM administrator to see the current status of various parts of the BCM system. Statistical information is provided on system throughput and other performance-related information, including system CPU usage (graph or table format) and memory usage (graph or table format).

If a performance display is active, it is automatically updated with real-time performance information in user-selectable time increments.

The focus of the real-time monitoring capabilities is:

•Overall system status

•Utilization of resources on the Media Services Card (e.g. signaling channel usage)

•Operation of telephony applications (e.g., Messaging, Call Center, etc.).

•IP telephony activity

•D-channel monitoring for PRI, BRI and VoIP trunks

Figure 23: System Monitoring Example

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