AT&T E5654B user manual Telephone, Does not ring, When there is, An incoming call, Cannot dial out

Appendix

Troubleshooting

Problem	Suggestion
The telephone	• Make sure the ringer is on. (See page 17 for handset and page 19 for
does not ring	telephone base).
when there is	• Make sure the telephone line cord and power adapter are plugged in
an incoming call
	properly (see page 6).
	• The cordless handset may be too far from the telephone base. Move
	it closer to the telephone base.
	• There may be too many extension phones on the telephone line to
	allow all of them to ring simultaneously. Try unplugging some of them.
	• Other electronic products can cause interference to your cordless
	telephone. Try installing your telephone as far away as possible from
	the following electronic devices: wireless routers, radios, radio tow-
	ers, pager towers, cellular telephones, digital telephones, intercoms,
	room monitors, televisions, VCRs, personal computers, kitchen appli-
	ances, and other cordless telephones.
	• Test a working telephone at the telephone jack. If another telephone
	has the same problem, the problem is in the telephone jack, the
	wiring, or the local service. Contact your local telephone company
	(charges may apply).
	• The telephone line cord might be malfunctioning. Try installing a new
	telephone line cord.
	• Re-install the battery and place the cordless handset in the telephone
	base.
	• Wait for the cordless handset to synchronize with the telephone base.
	To be safe, allow up to one minute for this to take place.
I cannot dial out	• Make sure there is a dial tone before dialing. It is normal if the cord-
	less handset takes a second or two to synchronize with the telephone
	base before producing a dial tone. Wait an extra second before dial-
	ing.
	• Make sure the telephone is set to the correct dial mode (pulse dial
	or tone dial) for the service in your area. Refer to the Telephone
	Operation section of this user's manual (page 18 for the handset and
	page 21 for the telephone base) to set the dial mode.
	• If the other telephones in your home are having the same problem,
	the problem is in the telephone jack, wiring or local service. Contact
	the local telephone company (charges may apply).
	• Eliminate any background noise. Noise from a television, radio, or
	other appliances may cause the telephone to not dial out properly.
	If you cannot eliminate the background noise, first try muting the
	cordless handset before dialing, or dialing from another room in your
	home with less background noise.

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