AT&T E5654B Hear noise, Cordless Handset, None Keys or buttons Work My caller ID, System, Ing

Models: E5654B

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Appendix

Troubleshooting

Problem

Suggestion

I hear noise in

• Make sure the telephone line cord is plugged in securely.

the cordless

 

handset, and

 

none of the

 

keys or buttons

 

work

 

 

 

My caller ID

• Caller ID is a subscription service. You must subscribe to this service

features are not

from your local telephone company for this feature to work on your

working prop-

telephone.

erly

• The caller may not be calling from an area which supports caller ID.

 

• Both you and the caller's telephone companies must use equipment

 

which are compatible with caller ID service.

 

• If you subscribe to DSL service, install a noise filter to the telephone

 

line between the base unit and the telephone line jack. Contact your

 

DSL service provider for filter information.

 

 

The system

• Make sure you subscribe to Caller ID with Call Waiting features ser-

does not receive

vices provided by the local telephone company.

caller ID or the

• The caller may not be calling from an area which supports caller ID.

system does not

• Both you and the caller's telephone companies must use equipment

display caller ID

during call wait-

which are compatible with caller ID service.

ing

• If you subscribe to DSL service, install a noise filter to the telephone

 

line between the base unit and the telephone line jack. Contact your

 

DSL service provider for filter information.

 

 

The answering

• Make sure the answering system is on (see page 31).

system does not

• If Toll Saver is activated, the number of rings changes to two when

answer after the

there are new messages waiting (see page 35).

correct number

• If the memory is full or if the answering system is off, the system will

of rings

 

answer after ten rings.

 

• In some cases, the answering system may be affected by the ringing

 

system used by the local telephone company.

 

 

The announce-

• When recording the announcement, make sure you speak in a normal

ment message

tone of voice about nine inches from the telephone base.

is not clear

• Make sure there is no background noise (television, music, traffic,

 

etc.) when recording.

 

 

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AT&T E5654B Hear noise, Cordless Handset, None Keys or buttons Work My caller ID, System, Does not receive, Caller ID or