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Appendix
Troubleshooting
Problem | Suggestion |
The answering | • Make sure the answering system is turned on. When the answering |
system does not | system is on, the red light on the ANSWER ON/OFF key is lit. |
record message | • Make sure the Announcement Only feature is off (see page 34). |
| • The memory is full. Delete some of the existing messages from the |
| system (see page 36). |
|
|
The messages | • If a caller leaves a very long message, part of it may be lost when the |
on the answer- | system disconnects the call after four minutes. |
ing system are | • If the caller pauses for more than seven consecutive seconds, the |
incomplete | system stops recording and disconnects the call. |
| • If the memory on the system becomes full during a message, the |
| system stops recording and disconnects the call. |
| • If the caller's voice is very soft, the system may stop recording and |
| disconnect the call. |
|
|
The messages | • Press ^VOLUME on the side of the handset or ^VVOLUME |
on the system | on the telephone base to increase the speaker volume. |
are very diffi- |
|
cult to hear |
|
|
|
The answering | • Make sure your Remote Access Code is correct (see page 35 and |
system does | 39). |
not respond to | • Make sure you are calling from a |
remote com- | a number, you should hear tones. If you hear clicks, then it is not a |
mands | |
| • The answering system may not detect the Remote Access Code |
| when your announcement is playing. Wait until the announcement is |
| over before entering the code. |
| • There may be interference on the telephone line you are using. Press |
| the dial pad keys firmly when dialing. |
|
|
Day of the | • Reset the year when setting the clock in the answering system (see |
week is incor- | page 32). |
rect on the |
|
answering sys- |
|
tem after the |
|
clock is reset |
|
by the Caller ID |
|
function |
|
|
|
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