Appendix

Java

For mouse synchronization problems, see Macros, page 111, Mouse DynaSync Mode, page 118, and Sun / Linux, page 185. For other problems, see the table below:

Problem

Resolution

 

 

Java Applet won't connect to the

1. Java 6 Update 3 or higher must be installed on

CN8000

your computer.

 

2. Make sure to include the correct login string

 

when you specify the CN8000's IP address.

 

3. Close the Java Applet, reopen it, and try again.

 

 

I have installed the latest Java

There may be issues with the latest version

JRE, but I am having performance

because it is so new. Try using a Java version that

and stability problems.

is one or two updates earlier than the latest one.

 

 

Java Applet performance

Exit the program and start again.

deteriorates.

 

 

 

National language characters

Use the CN8000’s On-Screen Keyboard and be

don't appear.

sure that the local and remote computers are set

 

to the same language. (See The On-Screen

 

Keyboard, page 117.)

 

 

When I log in, the browser

The certificate’s name is not found on Microsoft’s

generates a CA Root certificate is

list of Trusted Authorities. The certificate can be

not trusted, or a Certificate Error

trusted. See Trusted Certificates, page 174, for

response.

details.

 

 

There is no Virtual Media icon on

The virtual media function only supports the

my Control Panel.

Windows Client programs.

 

 

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