Ativa AWGR54 user manual Problem, Solution

Troubleshooting

Problem:

Installation CD does not automatically start.

Solution:

If the CD-ROM does not start the Easy Install Wizard automatically, it could be that the computer is running other applications that are interfering with the CD drive.

1.If the Easy Install Wizard screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer” icon that is located on your desktop.

2.Next, double-click on the CD-ROM drive that the Easy Install Wizard Software CD has been placed in to start the installation.

3.The Easy Install Wizard should start within a few seconds. If, instead, a window appears showing the files on the CD, double-click on the icon labeled “EasyInstall.exe”.

4.If the Easy Install Wizard still does not start, reference the section titled “Manually Configuring Network Settings” (page 76 of this User Manual) for an alternate setup method.

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