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Avaya 1400 Series Avaya 1400 Series Digital Deskphone User Guide September 2010 3

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your system and that, if toll fraud occurs, it can result in substantial

additional charges for your telecommunications services.

Avaya fraud intervention

If you suspect that you are being victimized by toll fraud and you need

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Fraud Intervention Hotline at +1-800-643-2353 for the United States

and Canada. For additional support telephone numbers, see the Avaya

Support Web site: http://www.avaya.com/support/. Suspected security

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Avaya 1400 Series Digital Deskphone User Guide September 2010 3

Contents

Main 2 Avaya 1400 Series Digital Deskphone User Guide September 2010 Avaya 1400 Series Digital Deskphone User Guide September 2010 3 Page Page Page Page Avaya 1416 Digital Deskphone Page LEDs Table 2: Feature button LEDs Scrolling and navigation Paper labels Page Chapter 2: Making calls Calling a person from the call log Chapter 3: Handling calls Answering a call Sending an incoming call directly to voice mail Muting a call Putting a call on hold Transferring a call Page Page Chapter 4: Conference calls Making a conference call Adding a person on hold to a conference call Page Page Page Chapter 6: Bridged call appearances Answering a call on a bridged call appearance Joining a call on a bridged call appearance Making an outgoing call on a bridged call appearance Chapter 7: Contacts Viewing contact details Adding a new contact Editing a contact Deleting a contact Adding an entry from the call to your contacts list Page Chapter 8: Call log Viewing the Call Log Viewing call log details Adding an entry from the call to your contacts list Removing an entry from the call log Clearing all entries from the call log Turning call logging on or off Page Chapter 9: Advanced telephone features Forwarding a call Send all calls Calling a person from the corporate directory Activating Extension to Cellular (EC500) Chapter 10: Avaya menu Adjusting the brightness or contrast of the display Changing the ring pattern Turning button click sounds on and off Turning error tones on or off Turning visual alerting on or off Turning audible alerting on or off Setting the audio path Setting the phone behavior when making a call from your contacts list Setting the phone screen behavior Turning remote headset on or off Changing the language Setting audio levels on the handset, headset, and speaker Verifying telephone operation Erasing personalized settings Page Page Chapter 11: DBM32 button module Answering a call Making a call using an abbreviated dial button Accessing features Page Page Index A B C D E G H I K L