Avaya 2420 manual Using Display Features, Call Timer and Timer, Directory

Using Display Features

The following features are available only if your system manager has administered them as feature buttons on your 2420 telephone.

Call Timer and Timer

The Call Timer and the Timer features are used to measure elapsed time on a call.

The Call Timer feature, once activated, measures elapsed time automatically on all calls until you turn off the Call Timer feature.

The Timer feature, which you turn on and off manually, allows you to determine which calls you want to time on an individual basis.

Check with your system manager to see if you can use either of these features.

To use the Call Timer feature to measure elapsed time on telephone

calls

1. Press the

Call Timer

button (if administered).

The Call Timer will measure elapsed time automatically on all calls until you turn off the Call Timer feature.

2.When you want to turn off the Call Timer feature, press the button again.

Call Timer

To use the Timer feature to measure elapsed time on an individual telephone call

1.Press the Timer button (if administered).

2.To stop the timer and clear the display, press elapsed time is displayed for three seconds.

Timer

again. The

Directory

The Directory feature allows you to search for the extension of another user in your call processing system directory by keying in the user’s name at the dial pad.

To search the directory for a name

1. Press the

Directory

button (if administered).

2.Key in the selected name with dial pad keys:

last name, comma (use * ), first name or initial.

3.Press the Next button for each successive directory name you wish to see. (The Next button must be administered by your system manager.)

4.To search for a new name, press the Directory button and go through the above sequence again.

5.When you are ready to exit the directory, press .

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