Tones and Their Meaning

Note: The tables below describe the defaults for each ringing and feedback tone. Check with your system manager to verify if the descriptions in the Meaning column are accurate for your system.

Ringing Tones are produced by an incoming call.

Ringing Tones

Rings

 

Meaning

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 ring

A call from another extension.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2 rings

A call from outside or from the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

attendant.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3 rings

A priority call from another extension, or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

from an Automatic Callback call you

 

 

 

 

 

 

 

 

 

placed.

 

 

 

 

 

 

 

 

 

 

 

ring-ping

A call redirected from your telephone to

 

 

 

 

 

 

 

 

(half-ring)

another because Send All Calls or Call

 

 

 

 

 

 

 

 

 

Forwarding All Calls is active.

 

 

 

 

 

 

 

 

 

 

Feedback tones are those which you hear through the handset, headset, or the speaker.

Feedback Tones

Tones

Meaning

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

busy

A low-pitched tone repeated 60 times a

 

 

 

 

 

 

 

 

 

 

 

 

 

minute; indicates the number dialed is in

 

 

 

 

 

 

 

 

 

 

 

 

 

use.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

call waiting

A ringback tone with lower-pitched signal at

 

 

 

 

 

 

 

 

 

 

 

 

ringback

the end; indicates the extension call is busy,

 

 

 

 

 

 

 

 

 

 

 

 

 

and the called party has been given a call

 

 

 

 

 

 

 

 

 

 

 

 

 

waiting tone. If you hear this tone, you may

 

 

 

 

 

 

 

 

 

 

 

 

 

wish to activate Automatic Callback.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

confirmation

Three short bursts of tone; indicates a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

feature activation or cancellation has been

 

 

 

 

 

 

 

 

 

 

 

 

 

accepted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

continued on next page

41

Page 45
Image 45
Avaya 2420 manual Tones and Their Meaning, Ringing Tones, Feedback Tones, Rings Meaning, Tones Meaning

2420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.