Computer-Telephony Integration (CTI) Enable/Disable

Computer-Telephony Integration (CTI) Enable/Disable

Use the following procedure to enable or disable the CTI interface.

Note:

The default for the CTI interface is enabled.

The 4601, 4602, 4602SW, and 4690 do not support the CTI interface.

1.While the phone is on-hook and idle, press the following sequence of keys on the faceplate of the telephone:

Mute 2 8 4 # (Mute C T I #)

Note:

Press the Mute button momentarily. Do not press this button while pressing other keys/buttons. The 4630/4630SW IP Telephones and the 4690 IP Conference Telephone do not have a dedicated Hold button. For all other 4600 Series IP Telephones, pressing the Hold button instead of the Mute button also works.

One of the following texts displays left-justified at the top of the display, depending on the current value of the CTI:

If CTI=manual:

If CTI=disabled:

CTI=manual 0=Off #=OK

CTI=disabled 1=Manual #=OK

2.Press the 1 or 0 button to enable or disable the CTI interface respectively, or the # button to leave the current value. The following text displays left-justified at the top of the display:

UDP Port=497xx

New=_

where 497xx is the value of the UDP port for CTI.

3.Enter a valid value between 49714 and 49721, inclusive for the UDP Port for CTI. The following text displays left-justified at the top of the display:

Save new value?

*=no #=yes

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Avaya 4612, 4602SW, 4606 Computer-Telephony Integration CTI Enable/Disable, Mute 2 8 4 # Mute C T I #, UDP Port=497xx New=

4602, 4602SW, 4620SW, 4601, 4612 specifications

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