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Definity
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Troubleshooting
Error messages
Timer
Symbolic Conventions
Self-Administration
Vi Issue 1 July
Resetting your phone
Testing Your Phone
Power cycling the phone
Call Handling Features
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DEFINITY
®
4612 IP Telephone
Release 1
User’s Guide
555-233-777
Issue 1
Comcode 700206428
July 2001
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Page 2
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Contents
Definity
Page
Copyright 2001, Avaya, Inc All Rights Reserved
Copyright and Legal Notices
Acknowledgment
Contents
Call Handling Features
Contents
Retrieving Voice Messages
IP Telephone Management Features
Vi Issue 1 July
About This Document
Issue Date How to Use This Document
Purpose
Intended Audience
Document Organization
Conventions Used
Symbolic Conventions
Related Documentation/Training
Typographic Conventions
About This Document Issue 1 July
Introduction
IP Telephone Description
4612 IP Phone
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Page
4Issue 1 July
Programmable Line/Feature Buttons
Using Programmable Buttons2
Using the Display Screen
Page
Call-Handling Display Mode
Using the Display Screen3
Upper Display Line
Lower Display Line Line/Feature Button Information
Display Menu Mode
Call Information
Navigating Display Menus
4Issue 1 July
Conference
Call Handling Features4
Adding another party to a call
Current call is placed on hold and you hear a dial tone
Adding a held call to the current call
Hold
Dropping the last person added to the conference call
Placing a call on hold
Redial
Mute
Speakerphone
Preventing the other person on the line from hearing you
Changing from the speakerphone to the handset
Speaker/Mute indicator above the Speaker button goes off
Turning the speaker on during a call
Turning the speaker off during a call
Sending a call to another telephone
Transfer
6Issue 1 July
Accessing IP Telephone Features
IP Telephone Features
Definity Features
Feature List
Account
Abbreviated Dialing AD
Automatic Callback
Placing an Abbreviated Dialing call
Viewing the feature programmed on a Line/Feature button
Canceling Automatic Callback
Line/Feature button assignment or telephone number displays
Automatic Intercom
Call Display
Canceling Call Forwarding
Call Forwarding
Temporarily sending your calls to another phone
Call Pickup and Directed Call Pickup
Call Park
Parking a call at your extension
Retrieving a parked call from another extension
Consult
Using the Directory feature
Directory
Exclusion
Drop a Person from a Conference Call
Group Paging
Hands Free Answer on Intercom
Headset On/Off
Using the Inspect feature
Inspect
Internal Auto Answer Hands Free
Canceling Internal Auto Answer
Leave Word Calling
Answering internal calls automatically
Message Indicator light at the extension called goes on
Canceling a Leave Word Calling message
Speaker indicator light activates
Pause During Abbreviated Dialing
Program Abbreviated Dialing
Priority Calling
Placing a priority call
Message Enter number displays
Prog
Then
Message Change number? Yes=1 No=2 displays
Press 1 . The message Enter
Release
Press 2 . The message Press
Button to program displays
Ringer Off
Self-Administration
Turning the ringer off
Turning the ringer back on
Next four features GrpPg for Group Page SAC for
Display confirms the button has not been reprogrammed
Display reverts to the first Select Feature menu
Message Button Programmed displays
Confirmation tone indicates coverage cancellation
Canceling send all calls
Send All Calls
Stored Number View
Timer
Viewing elapsed time hours, minutes, seconds
Associated telephone number displays
Whisper Page Answer
Whisper Page Activate
Answering a Whisper Page call
Whisper Page Off
Message Retrieval
Retrieving Voice Messages
To retrieve a message by dialing the voice mail system
2Issue 1 July
Interpreting Ringer Tones
IP Telephone Management Features
Feedback Handset Tones Meaning
Personalizing Your Telephones Ringing Pattern
Interpreting Indicator Lights
Selecting a personalized ringing pattern
Testing the telephones lights and display
Testing Your Phone
Lights and display return to normal operation
IP Telephone-Compatible Headsets
Using a Headset or Specialized Handset
Operating a Headset
IP Telephone-Compatible Specialized Handsets
Basic Troubleshooting
Troubleshooting
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Page
Resetting your phone
Resetting and Power Cycling the IP Telephone
Power cycling the phone
6Issue 1 July
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