Characters do not appear on | See "Phone does not activate after |
the Display screen | connecting it the first time" above. |
| Check the power source to be sure your |
| telephone is receiving power. |
| Check all lines into the phone to be sure it |
| is properly connected. |
| Perform the Test procedure: with the |
| telephone idle, press and hold the Trnsfr |
| button; the line/feature indicators should |
| light and the display should show all |
| shaded blocks. Release the Trnsfr button |
| to end the test. |
| If the above suggested solutions do not |
| resolve the problem, reset or power cycle |
| the phone. |
Display shows an | Most messages involve server/phone |
error/informational message | interaction. If you cannot resolve the |
| problem based on the message received, |
| contact your Telephone System |
| Administrator for resolution. |
No dial tone | Make sure both the handset and line cords |
| into the phone are securely connected. |
| Note that there may be a slight operational |
| delay if you unplug and reconnect the |
| phone. |
| If you have a 4612 or 4624 IP Telephone, |
| check to be sure the phone is powered |
| (press Menu, then Exit); if nothing |
| appears on the display, check your power |
| source. |
| If you have a 4612 or 4624 IP Telephone, |
| check to be sure your phone is |
| communicating with the switch; press |
| Menu, then any of the softkey features |
| (e.g., Timer). If the selected feature |
| activates, the switch/IP phone connection |
| is working. |
| Reset or power cycle the phone. |
| See your Telephone System Administrator |
| if the above steps do not produce the |
| desired result. |