Contents

Chapter 4 - Call Handling Features

Introduction 4-1

Conference 4-1

Adding another party to a call 4-1

Adding a held call to the current call 4-2

Dropping the last person added to the conference call 4-2

Hold 4-2

Placing a call on hold 4-2

Returning to the held call 4-2

Mute 4-3

Preventing the other person on the line from hearing you 4-3

Redial 4-3

Redialing the last number called 4-3

Speakerphone 4-3

Placing a call without lifting the handset or using the Speakerphone with any feature 4-4

Changing from the speakerphone to the handset 4-4 Turning the speaker on during a call4-4

Turning the speaker off during a call 4-4 Ending a call while the speaker is active4-4

Transfer 4-5

Sending a call to another telephone 4-5

Chapter 5 - IP Telephone Features

Introduction 5-1

Accessing IP Telephone Features 5-1

Feature List 5-2

Abbreviated Dialing (AD) 5-3

Placing an Abbreviated Dialing call 5- 3

Account 5-3

Automatic Callback 5-3

Automatically placing another call to an extension that was busy or did not answer, or in response to a returned call waiting ringback tone 5-3 Canceling Automatic Callback 5-4

Automatic Intercom 5-4

ii Issue 1 July 2001

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Avaya 4612 manual Call Handling Features