Resetting and Power Cycling the IP Telephone | Avaya 4612 guide

Resetting and Power Cycling the IP

Telephone

Reset your IP Telephone when other Troubleshooting suggestions do not correct the problem. Use a Power Cycle with the approval of your System Administrator only when a reset does not resolve the problem.

Resetting your phone

This basic reset procedure should resolve most problems.

1.Press Hold.

2.Using the dial pad, press the following keys in sequence: 73738# The display shows the message "Reset values? * = no # = yes."

3.Choose one of the following:

If you want to

Reset the phone without resetting any assigned values

Reset the phone and any previously assigned (programmed) values

(Use this option only if your phone has programmed, static values)

Then

Press * (asterisk).

A confirmation tone sounds and the display prompts "Restart phone? * = no # = yes."

Press # (the pound key).

The display shows the message "Resetting values" while your IP Telephone resets its programmed values, such as the IP address, to its default values, and re-establishes the connection to the server. The display then prompts "Restart phone? * = no # = yes."

4.Press # to restart the phone or * to terminate the restart and restore the phone to its previous state.

NOTE:

Any reset/restart of your phone may take a few minutes.

9-4Issue 1 July 2001

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Avaya 4612 manual Resetting and Power Cycling the IP Telephone, Resetting your phone

Contents

Definity Page Copyright and Legal Notices Copyright 2001, Avaya, Inc All Rights Reserved Acknowledgment Contents Call Handling Features Contents Retrieving Voice Messages IP Telephone Management Features Vi Issue 1 July Issue Date How to Use This Document About This DocumentPurpose Intended Audience Document Organization Symbolic Conventions Conventions UsedRelated Documentation/Training Typographic Conventions About This Document Issue 1 July Introduction IP Telephone Description4612 IP Phone Page Page 4Issue 1 July Programmable Line/Feature Buttons Using Programmable Buttons2Using the Display Screen Page Call-Handling Display Mode Using the Display Screen3Upper Display Line Lower Display Line Line/Feature Button Information Display Menu ModeCall Information Navigating Display Menus 4Issue 1 July Call Handling Features4 ConferenceAdding another party to a call Current call is placed on hold and you hear a dial tone Hold Adding a held call to the current callDropping the last person added to the conference call Placing a call on hold Mute RedialSpeakerphone Preventing the other person on the line from hearing you Speaker/Mute indicator above the Speaker button goes off Changing from the speakerphone to the handsetTurning the speaker on during a call Turning the speaker off during a call Transfer Sending a call to another telephone 6Issue 1 July IP Telephone Features Accessing IP Telephone Features Feature List Definity Features Abbreviated Dialing AD AccountAutomatic Callback Placing an Abbreviated Dialing call Canceling Automatic Callback Viewing the feature programmed on a Line/Feature buttonLine/Feature button assignment or telephone number displays Automatic Intercom Canceling Call Forwarding Call DisplayCall Forwarding Temporarily sending your calls to another phone Call Park Call Pickup and Directed Call PickupParking a call at your extension Retrieving a parked call from another extension Consult Using the Directory featureDirectory Drop a Person from a Conference Call ExclusionGroup Paging Hands Free Answer on Intercom Headset On/Off Using the Inspect featureInspect Canceling Internal Auto Answer Internal Auto Answer Hands FreeLeave Word Calling Answering internal calls automatically Canceling a Leave Word Calling message Message Indicator light at the extension called goes onSpeaker indicator light activates Pause During Abbreviated Dialing Program Abbreviated Dialing Priority CallingPlacing a priority call Prog Message Enter number displays Message Change number? Yes=1 No=2 displays Then Release Press 1 . The message EnterPress 2 . The message Press Button to program displays Self-Administration Ringer OffTurning the ringer off Turning the ringer back on Next four features GrpPg for Group Page SAC for Display confirms the button has not been reprogrammed Display reverts to the first Select Feature menuMessage Button Programmed displays Confirmation tone indicates coverage cancellation Canceling send all callsSend All Calls Timer Stored Number ViewViewing elapsed time hours, minutes, seconds Associated telephone number displays Whisper Page Activate Whisper Page Answer Whisper Page Off Answering a Whisper Page call Message Retrieval Retrieving Voice MessagesTo retrieve a message by dialing the voice mail system 2Issue 1 July IP Telephone Management Features Interpreting Ringer Tones Feedback Handset Tones Meaning Personalizing Your Telephones Ringing Pattern Interpreting Indicator LightsSelecting a personalized ringing pattern Testing the telephones lights and display Testing Your PhoneLights and display return to normal operation Using a Headset or Specialized Handset IP Telephone-Compatible Headsets IP Telephone-Compatible Specialized Handsets Operating a Headset Troubleshooting Basic TroubleshootingPage Page Resetting and Power Cycling the IP Telephone Resetting your phone Power cycling the phone 6Issue 1 July