Retrieving Voice Messages, Message Retrieval

Retrieving Voice Messages	6

Message Retrieval

Your message indicator lights when a caller has left you a message. Because voice mail systems are administered differently among customers, check your office procedures for message retrieval. For example, some telephone users may be authorized to retrieve messages for other telephones not equipped with a display.

To retrieve a message by dialing the voice mail system

Dial your voice mail system directly using the dial pad or, if one was programmed by your System Administrator, press the Line/Feature button for voice mail. Some systems also use softkeys for message retrieval.

Follow your standard voice mail retrieval procedures. Contact your System Administrator if you have questions.

Issue 1 July 2001 6-1

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Avaya 4612 manual Retrieving Voice Messages, Message Retrieval, To retrieve a message by dialing the voice mail system

Contents

Definity Page Copyright 2001, Avaya, Inc All Rights Reserved Copyright and Legal Notices Acknowledgment Contents Call Handling Features Contents Retrieving Voice Messages IP Telephone Management Features Vi Issue 1 July About This Document Issue Date How to Use This DocumentPurpose Intended Audience Document Organization Conventions Used Symbolic ConventionsRelated Documentation/Training Typographic Conventions About This Document Issue 1 July 4612 IP Phone IP Telephone DescriptionIntroduction Page Page 4Issue 1 July Using the Display Screen Using Programmable Buttons2Programmable Line/Feature Buttons Page Upper Display Line Using the Display Screen3Call-Handling Display Mode Call Information Display Menu ModeLower Display Line Line/Feature Button Information Navigating Display Menus 4Issue 1 July Conference Call Handling Features4Adding another party to a call Current call is placed on hold and you hear a dial tone Adding a held call to the current call HoldDropping the last person added to the conference call Placing a call on hold Redial MuteSpeakerphone Preventing the other person on the line from hearing you Changing from the speakerphone to the handset Speaker/Mute indicator above the Speaker button goes offTurning the speaker on during a call Turning the speaker off during a call Sending a call to another telephone Transfer 6Issue 1 July Accessing IP Telephone Features IP Telephone Features Definity Features Feature List Account Abbreviated Dialing ADAutomatic Callback Placing an Abbreviated Dialing call Viewing the feature programmed on a Line/Feature button Canceling Automatic CallbackLine/Feature button assignment or telephone number displays Automatic Intercom Call Display Canceling Call ForwardingCall Forwarding Temporarily sending your calls to another phone Call Pickup and Directed Call Pickup Call ParkParking a call at your extension Retrieving a parked call from another extension Directory Using the Directory featureConsult Exclusion Drop a Person from a Conference CallGroup Paging Hands Free Answer on Intercom Inspect Using the Inspect featureHeadset On/Off Internal Auto Answer Hands Free Canceling Internal Auto AnswerLeave Word Calling Answering internal calls automatically Message Indicator light at the extension called goes on Canceling a Leave Word Calling messageSpeaker indicator light activates Pause During Abbreviated Dialing Placing a priority call Priority CallingProgram Abbreviated Dialing Message Enter number displays Prog Then Message Change number? Yes=1 No=2 displays Press 1 . The message Enter ReleasePress 2 . The message Press Button to program displays Ringer Off Self-AdministrationTurning the ringer off Turning the ringer back on Next four features GrpPg for Group Page SAC for Message Button Programmed displays Display reverts to the first Select Feature menuDisplay confirms the button has not been reprogrammed Send All Calls Canceling send all callsConfirmation tone indicates coverage cancellation Stored Number View TimerViewing elapsed time hours, minutes, seconds Associated telephone number displays Whisper Page Answer Whisper Page Activate Answering a Whisper Page call Whisper Page Off To retrieve a message by dialing the voice mail system Retrieving Voice MessagesMessage Retrieval 2Issue 1 July Interpreting Ringer Tones IP Telephone Management Features Feedback Handset Tones Meaning Selecting a personalized ringing pattern Interpreting Indicator LightsPersonalizing Your Telephones Ringing Pattern Lights and display return to normal operation Testing Your PhoneTesting the telephones lights and display IP Telephone-Compatible Headsets Using a Headset or Specialized Handset Operating a Headset IP Telephone-Compatible Specialized Handsets Basic Troubleshooting TroubleshootingPage Page Resetting your phone Resetting and Power Cycling the IP Telephone Power cycling the phone 6Issue 1 July