Using the Display Screen3, Call-Handling Display Mode | Avaya 4612

Using the Display Screen3

Introduction

The 4612 IP Telephone has a two-line by twenty-four character display (screen) area, four display control buttons (Menu, Left Arrow, Right Arrow and Exit) and four unlabeled "softkeys," all located at the top third of the phone. These items work in conjunction with each other, to allow you to select and activate certain telephone features or options.

The 4612 IP Telephone's display:

■Indicates the date and time of day on the top line when the phone is idle

■Displays call information on both lines, such as the extension being dialed or the name and extension of someone calling you

■Displays menu feature options, instructions or messages when you are working with a menu

Call-Handling Display Mode

The display remains in Call-Handling Mode until you activate one of the other display or softkey features. Press the Exit button after using most features to return to Call-Handling Display Mode, unless specifically directed otherwise.

Upper Display Line

The Time and Date appear on the upper display line when the phone is idle. Time and date are set at the switch, so if there is an error, contact your Telephone System Administrator.

When plugging in your 4612 IP Telephone for the first time, or after a power outage, it may take several minutes for the time and date to appear on the display screen.

Issue 1 July 2001 3-1

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Avaya 4612 manual Using the Display Screen3, Call-Handling Display Mode, Upper Display Line

Contents

Definity Page Copyright 2001, Avaya, Inc All Rights Reserved Copyright and Legal Notices Acknowledgment Contents Call Handling Features Contents Retrieving Voice Messages IP Telephone Management Features Vi Issue 1 July About This Document Issue Date How to Use This DocumentPurpose Intended Audience Document Organization Conventions Used Symbolic ConventionsRelated Documentation/Training Typographic Conventions About This Document Issue 1 July IP Telephone Description Introduction4612 IP Phone Page Page 4Issue 1 July Using Programmable Buttons2 Programmable Line/Feature ButtonsUsing the Display Screen Page Using the Display Screen3 Call-Handling Display ModeUpper Display Line Display Menu Mode Lower Display Line Line/Feature Button InformationCall Information Navigating Display Menus 4Issue 1 July Conference Call Handling Features4Adding another party to a call Current call is placed on hold and you hear a dial tone Adding a held call to the current call HoldDropping the last person added to the conference call Placing a call on hold Redial MuteSpeakerphone Preventing the other person on the line from hearing you Changing from the speakerphone to the handset Speaker/Mute indicator above the Speaker button goes offTurning the speaker on during a call Turning the speaker off during a call Sending a call to another telephone Transfer 6Issue 1 July Accessing IP Telephone Features IP Telephone Features Definity Features Feature List Account Abbreviated Dialing ADAutomatic Callback Placing an Abbreviated Dialing call Viewing the feature programmed on a Line/Feature button Canceling Automatic CallbackLine/Feature button assignment or telephone number displays Automatic Intercom Call Display Canceling Call ForwardingCall Forwarding Temporarily sending your calls to another phone Call Pickup and Directed Call Pickup Call ParkParking a call at your extension Retrieving a parked call from another extension Using the Directory feature ConsultDirectory Exclusion Drop a Person from a Conference CallGroup Paging Hands Free Answer on Intercom Using the Inspect feature Headset On/OffInspect Internal Auto Answer Hands Free Canceling Internal Auto AnswerLeave Word Calling Answering internal calls automatically Message Indicator light at the extension called goes on Canceling a Leave Word Calling messageSpeaker indicator light activates Pause During Abbreviated Dialing Priority Calling Program Abbreviated DialingPlacing a priority call Message Enter number displays Prog Then Message Change number? Yes=1 No=2 displays Press 1 . The message Enter ReleasePress 2 . The message Press Button to program displays Ringer Off Self-AdministrationTurning the ringer off Turning the ringer back on Next four features GrpPg for Group Page SAC for Display reverts to the first Select Feature menu Display confirms the button has not been reprogrammedMessage Button Programmed displays Canceling send all calls Confirmation tone indicates coverage cancellationSend All Calls Stored Number View TimerViewing elapsed time hours, minutes, seconds Associated telephone number displays Whisper Page Answer Whisper Page Activate Answering a Whisper Page call Whisper Page Off Retrieving Voice Messages Message RetrievalTo retrieve a message by dialing the voice mail system 2Issue 1 July Interpreting Ringer Tones IP Telephone Management Features Feedback Handset Tones Meaning Interpreting Indicator Lights Personalizing Your Telephones Ringing PatternSelecting a personalized ringing pattern Testing Your Phone Testing the telephones lights and displayLights and display return to normal operation IP Telephone-Compatible Headsets Using a Headset or Specialized Handset Operating a Headset IP Telephone-Compatible Specialized Handsets Basic Troubleshooting TroubleshootingPage Page Resetting your phone Resetting and Power Cycling the IP Telephone Power cycling the phone 6Issue 1 July