Using Programmable Buttons2, Using the Display Screen | Avaya 4612

Using Programmable Buttons2

Introduction

Your 4612 IP Telephone has 12 Line/Feature buttons, some of which are dedicated to incoming and outgoing calls. The remaining Line/Feature buttons can be programmed by your Telephone System Administrator to provide additional phone functionality.

Programmable Line/Feature Buttons

Line buttons available for incoming/outgoing calls are usually the first several buttons on the left-most button column.

The Line/Feature buttons following your incoming/outgoing lines may be reserved for features not available using dedicated buttons like Conf, Mute and Spkr. Features such as Voice Mail retrieval, Directory search, Inspect phone features and Program may also be assigned to this group of buttons. These features may alternately be available using the Display screen and softkeys, or through Access codes. How to access features using the Display screen is covered in Chapter 3,

“Using the Display Screen.”

The remaining Line/Feature buttons may be programmed to speed-dial standard numbers for your phone system. See “Abbreviated Dialing” and “Program Abbreviated Dialing” in Chapter 5 for information on speed dialing.

For information about how the Line/Feature buttons have been set up for your phone system, use the BtnVu (Button View) and Stored Number features (both described in Chapter 5) or contact your System Administrator. Contact your System Administrator if you have questions. Be sure that the Line/Feature button labels are filled in before starting to use your telephone, and that you update them promptly for new, customized features.

Issue 1 July 2001 2-1

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Avaya 4612 manual Using Programmable Buttons2, Programmable Line/Feature Buttons, Using the Display Screen

Contents

Definity Page Copyright 2001, Avaya, Inc All Rights Reserved Copyright and Legal Notices Acknowledgment Contents Call Handling Features Contents Retrieving Voice Messages IP Telephone Management Features Vi Issue 1 July Intended Audience Issue Date How to Use This DocumentAbout This Document Purpose Document Organization Typographic Conventions Symbolic ConventionsConventions Used Related Documentation/Training About This Document Issue 1 July Introduction IP Telephone Description4612 IP Phone Page Page 4Issue 1 July Programmable Line/Feature Buttons Using Programmable Buttons2Using the Display Screen Page Call-Handling Display Mode Using the Display Screen3Upper Display Line Lower Display Line Line/Feature Button Information Display Menu ModeCall Information Navigating Display Menus 4Issue 1 July Current call is placed on hold and you hear a dial tone Call Handling Features4Conference Adding another party to a call Placing a call on hold HoldAdding a held call to the current call Dropping the last person added to the conference call Preventing the other person on the line from hearing you MuteRedial Speakerphone Turning the speaker off during a call Speaker/Mute indicator above the Speaker button goes offChanging from the speakerphone to the handset Turning the speaker on during a call Sending a call to another telephone Transfer 6Issue 1 July Accessing IP Telephone Features IP Telephone Features Definity Features Feature List Placing an Abbreviated Dialing call Abbreviated Dialing ADAccount Automatic Callback Automatic Intercom Canceling Automatic CallbackViewing the feature programmed on a Line/Feature button Line/Feature button assignment or telephone number displays Temporarily sending your calls to another phone Canceling Call ForwardingCall Display Call Forwarding Retrieving a parked call from another extension Call ParkCall Pickup and Directed Call Pickup Parking a call at your extension Consult Using the Directory featureDirectory Hands Free Answer on Intercom Drop a Person from a Conference CallExclusion Group Paging Headset On/Off Using the Inspect featureInspect Answering internal calls automatically Canceling Internal Auto AnswerInternal Auto Answer Hands Free Leave Word Calling Pause During Abbreviated Dialing Canceling a Leave Word Calling messageMessage Indicator light at the extension called goes on Speaker indicator light activates Program Abbreviated Dialing Priority CallingPlacing a priority call Message Enter number displays Prog Then Message Change number? Yes=1 No=2 displays Button to program displays ReleasePress 1 . The message Enter Press 2 . The message Press Turning the ringer back on Self-AdministrationRinger Off Turning the ringer off Next four features GrpPg for Group Page SAC for Display confirms the button has not been reprogrammed Display reverts to the first Select Feature menuMessage Button Programmed displays Confirmation tone indicates coverage cancellation Canceling send all callsSend All Calls Associated telephone number displays TimerStored Number View Viewing elapsed time hours, minutes, seconds Whisper Page Answer Whisper Page Activate Answering a Whisper Page call Whisper Page Off Message Retrieval Retrieving Voice MessagesTo retrieve a message by dialing the voice mail system 2Issue 1 July Interpreting Ringer Tones IP Telephone Management Features Feedback Handset Tones Meaning Personalizing Your Telephones Ringing Pattern Interpreting Indicator LightsSelecting a personalized ringing pattern Testing the telephones lights and display Testing Your PhoneLights and display return to normal operation IP Telephone-Compatible Headsets Using a Headset or Specialized Handset Operating a Headset IP Telephone-Compatible Specialized Handsets Basic Troubleshooting TroubleshootingPage Page Resetting your phone Resetting and Power Cycling the IP Telephone Power cycling the phone 6Issue 1 July