Troubleshooting Guidelines

Table 2: Possible Error and Status Messages During Installation of 4600 Series IP Telephones (continued)

MessageCause/Resolution

System busy CAUSE: Most likely, the number of IP endpoints on the PBX is already at maximum, Less likely, network resource is unavailable.

RESOLUTION: The telephone was attempting to access a network resource (DHCP server, TFTP server, HTTP server, or the PBX) and was not successful. Check the resource being called upon for its availability. If the resource appears operational and properly linked to the network, verify that addressing is accurate and that a communication path exists in both directions between the telephone and the resource.

System Error CAUSE: The PBX has an unspecified problem.

RESOLUTION: Consult your Avaya Media Server administration and troubleshooting documentation.

Timeout Error CAUSE: Protocol timeout error.

RESOLUTION: Retry. If failure continues, check network congestion, addresses, etc. to identify cause of timeout.

Undefined

Error

Resource Error

CAUSE: The PBX has rejected registration for an unspecified reason.

RESOLUTION: Consult your Avaya Media Server administration and troubleshooting documentation.

CAUSE: The PBX rejects the registration request.

RESOLUTION: Verify administration to ensure the telephone’s proper IP address, extension, and password are being used.

Wrong Set Type CAUSE: The PBX does not recognize the set type.

RESOLUTION: Ensure the PBX is properly administered to expect the appropriate telephone for the IP address and extension.

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Avaya 4602SW, 4612, 4620SW, 4606, 4601, 4610SW manual Undefined Error Resource Error

4602, 4602SW, 4620SW, 4601, 4612 specifications

The Avaya 4606 is a versatile and robust IP desk phone designed primarily for business environments that require reliable communication solutions. Part of Avaya's 4600 series, this model integrates advanced technology with user-friendly functionality, accommodating the needs of both everyday users and IT managers.

One of the standout features of the Avaya 4606 is its large graphical display, which provides clear visibility and easy access to essential information. The phone is equipped with a four-line display that allows users to navigate through various menus, check call logs, and access voicemail with ease. Additionally, the display supports multiple languages, catering to a global workforce.

The Avaya 4606 offers a comprehensive range of calling features designed to enhance productivity. These include standard capabilities such as call waiting, call transfer, and speed dialing, as well as more advanced functions like conference calling and directory browsing. The device supports multiple lines, making it simple for users to manage several calls simultaneously.

From a technology standpoint, the Avaya 4606 is built on the Session Initiation Protocol (SIP), enabling seamless integration with various communication platforms. This technology ensures high-quality voice communication while allowing for easy customization and scalability in response to changing business needs. The phone is also compatible with Avaya’s One-X portal, providing users with additional features like unified messaging and mobile integration.

The Avaya 4606 is designed with user comfort in mind. It features ergonomic handset design and adjustable tilting options, allowing users to position the phone for optimal viewing and comfort during long calls. The dedicated buttons for frequently used functions further streamline operations and reduce the learning curve for new users.

Security is a critical aspect of any business communication tool, and the Avaya 4606 addresses this with built-in encryption capabilities that safeguard sensitive communications. This is particularly important in industries where confidentiality is paramount.

With its combination of user-friendly features, advanced technology, and security, the Avaya 4606 is well-suited for enterprises looking to enhance their communication infrastructure. Whether for individual users or office teams, this desk phone delivers reliable performance that can adapt and evolve with business needs. Its straightforward setup and management also appeal to IT departments, making it a comprehensive solution for modern workplaces.