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Avaya - page 74

Models: 4602SW 4612 4601 4602 4606 4610SW 4620 4620SW

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Troubleshooting Guidelines

74 4600 Series IP Telephone Release 2.2 Installation Guide

Contents

Main Page Contents Chapter 2: 4600 Series IP Telephone Installation . . . . . . . . . . . . . 13 Chapter 3: Local Administrative Options . . . . . . . . . . . . . . . . . 33 Chapter 4: Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . 63 Appendix A: Restart Scenarios. . . . . . . . . . . . . . . . . . . . . . . 75 Chapter 1: Introduction About This Guide Intended Audience Document Organization Change History Terms Used in This Guide Conventions Used in This Guide Symbolic Conventions Typographic Conventions Online Documentation Related Documents Page Customer Support Page Chapter 2: 4600 Series IP Telephone Installation IP Telephone Models Software Pre-Installation Checklist Page Page Assembling the 4600 Series IP Telephone Powering the 4600 IP Telephone Page Figure 1: Connection Jacks on a 4601/4602/4602SW/4606/4612/4624 IP Telephone DC Page Page Page Page Page Page Dynamic Addressing Process Page Page Page Downgrading Avaya IP Telephones ! Page Chapter 3: Local Administrative Options Entering Data for Administrative Options Page Entering Data for the 4601 IP Telephone About Local Administrative Procedures Page Pre-Installation Checklist for Static Addressing Static Addressing Installation Page Page Page QoS Option Setting Page Interface Control Page Page Group Identifier Computer-Telephony Integration (CTI) Enable/Disable Site-Specific Option Number Setting Reset System Values Page Restart the Telephone Signaling Protocol Identifier Page Self-Test Procedure Clear Procedure Visual/Audible Alerting Procedure Manually Setting the DHCP Client Hardware Address Page Setting L2Q Tagging Control (4601 Only) Page Chapter 4: Troubleshooting Guidelines Error Conditions DTMF Tones Power Interruption The View Administrative Option Page Error and Status Messages Page Page Page Troubleshooting the 4601 IP Telephone Page Page Page Appendix A: Restart Scenarios Scenarios for the Restart Process Restart the Telephone Boot File Needs to be Upgraded Page Page Latest Boot File Loaded/No Application File or Application File Needs to be Upgraded Page Latest Boot File and System-Specific Application File Already Loaded Page Page Page Index Numerical A B C P Q R S T

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