Avaya 555-233-781 manual

4620/4620SW/4621SW IP Telephone

User Guide

555-233-781

Issue 4

November 2006

Contents

Main Page Contents Chapter 1: Introducing Your 4620/4620SW/4621SW IP Telephone. . . . 11 Chapter 2: Using Your 4620/4620SW/4621SW IP Telephone . . . . . . . 21 Chapter 3: Using the Speed Dial Application . . . . . . . . . . . . . . . 33 Chapter 4: Using the Call Log Application. . . . . . . . . . . . . . . . . 39 Chapter 5: Using the Web Access Application . . . . . . . . . . . . . . 45 Chapter 6: 4620/4620SW/4621SW IP Telephone Options. . . . . . . . . 51 Chapter 7: Headsets and Handsets . . . . . . . . . . . . . . . . . . . . 73 Chapter 8: Telephone Management and Troubleshooting . . . . . . . . 75 About This Guide Overview Intended Audience Issue Date Whats New in This Document How to Use This Document Document Organization Conventions Used Symbolic Conventions Related Documentation Page Chapter 1: Introducing Your 4620/4620SW/4621SW IP Telephone The 4620/4620SW/4621SW IP Telephone Page Page Page About the Feature Key Expansion Unit (EU24/EU24BL) Navigating Application Screens Page 4620/4620SW/4621SW IP Telephone Applications Phone Application Speed Dial Application Call Log Application Web Access Application (Optional) 4620/4620SW/4621SW Telephone Options Additional 4620/4620SW/4621SW Functionality Push Feature Automatic Backup/Retrieval Feature Chapter 2: Using Your 4620/4620SW/4621SW IP Telephone Call Appearances Making Calls Manual Dialing Automatic Dialing Redialing a party Dialing a party using a Speed Dial button Automatically dialing a party using an administered Line/Feature button Calling a party from the Call Log Calling a party from the Web Access application Receiving Calls Call Handling Features Conference Adding another party to a call Adding a held call to the current call Hold Placing a call on hold Retrieving the held call Mute Preventing the other person on the line from hearing you Speaker Placing or answering a call without lifting the handset, or using the Speaker with any feature Changing from the Speaker to the handset or headset Changing from the handset or headset to the Speaker Turning the Speaker on during a call Transfer Sending a call to another telephone Retrieving a Voice Mail Message Logging Off the Phone Logging In Extension entry: Password entry: Additional Login Prompts and Messages Page Chapter 3: Using the Speed Dial Application Entering Data on Speed Dial Screens Entering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Deleting a Speed Dial Button Label Chapter 4: Using the Call Log Application About the Call Log Viewing a Call Log Adding a Call Log Entry to a Speed Dial Button Deleting Call Log Entries Deleting a Single Call Log Entry Deleting All Entries from a Call Log Disabling the Call Log Page Chapter 5: Using the Web Access Application Web Access Authentication Navigating Web Pages Navigating the Home Page and Other Standard-Size Web Pages Entering Text on Web Pages Entering Characters Using the Dialpad Adding a Speed Dial Button for a Web Site Telephone Number Chapter 6: 4620/4620SW/4621SW IP Telephone Options Accessing the Options Main Menus Application Options Setting the Redial Option Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? Option Setting the Display Call Timers? Option Setting the Message Display Rate Setting the Call Appearance Width Setting Visual Alerting Enabling/Disabling the Call Log Personal Ringing Options Status Screen Viewing Options Viewing IP Address Status Viewing Quality of Service (QoS) Status Viewing Interface Status Viewing Miscellaneous Status Changing the Display Contrast Viewing the Network Audio Quality Logging Off the 4620/4620SW/4621SW IP Telephone ! Reinstating the Phone After a Log Off Backup/Restore Options Settings Saved During a Backup Setting the Automatic Backup Option Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File Setting a User ID, Password, and other FTP (File Transfer Protocol) Options Page Feature Button Labeling Page Changing a Phone/PC Ethernet Interface Selecting an Alternate Language Page Chapter 7: Headsets and Handsets Headsets for 4600 Series IP Telephones Handsets for 4600 Series IP Telephones Chapter 8: Telephone Management and Troubleshooting Interpreting Ringer Tones Page Interpreting Display Icons Testing Your Phone Testing the Telephone's Lights and Display Basic Troubleshooting Chart Troubleshooting 4620/4620SW/4621SW Applications Page Resetting and Power Cycling the IP Telephone ! Resetting Your Phone Power Cycling the Phone ! Index Numerical A B C E F H I L P Q R S T U V W