Interpreting Display Icons

Interpreting Display Icons

As you become more familiar with your IP telephone’s display, you will recognize the icons or symbols associated with the state of a call or the state of the phone. This chart provides an overview of the icons you might see. Check with your System Administrator to verify if the descriptions are accurate for your system.

Icon

Meaning

 

 

No Icon Displayed

Idle. Indicates the line is available.

 

Active. Indicates the line is in use.

 

On Hold. Indicates a call is on hold on this line.

 

Ringing. Indicates an incoming call is arriving on this line.

 

(Soft) Hold. Indicates this line's call was put on hold

 

pending a conference or a transfer.

Testing Your Phone

The Test feature allows you to verify that your telephone's lights and display are operating properly.

Testing the Telephone's Lights and Display

1.With the telephone idle (on-hook), press and release the Mute button, then press the following numbers on the dialpad: 8 3 7 8 # (which stands for TEST).

The display indicates the self-test has started. If the test is successful, the message “Self test Passed #=end” displays. If the test is not successful, the message “Self test Failed #=end” displays instead.

2.Press # to return to the Phone screen.

If nothing appears on the display and the phone is receiving power, your phone might need to be replaced. Contact your System Administrator for assistance or additional troubleshooting information.

Issue 4 November 2006 77

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Avaya 555-233-781 Interpreting Display Icons, Testing Your Phone, Testing the Telephones Lights and Display, Icon Meaning