86 4620/4620SW/4621SW IP Telephone User Guide | Avaya 555-233-781

Index

Troubleshooting 4620/4620SW/4621SW Applications	79
Troubleshooting Chart, Basic	78
Troubleshooting, and Telephone Management. . . .	75

U

Updating Speed Dial Button Label Information . . . . 37

User ID	66
Using the Call Log Application	39
Using the Speed Dial Application	33
Using the Web Access Application	45

Using Your 4620/4620SW/4621SW IP Telephone . . 21

V

Verifying Backup/Retrieval Status	64
Viewing a Call Log	40
Viewing the Network Audio Quality	60
Visual Alerting, Setting	56
Voice Mail Message, Retrieving a	30
Voice Message Light	14
Volume Control buttons	15

W

Web Access Application . . . . . . . . . . . . . . 19 Calling a Party from the . . . . . . . . . . . . . 25 Troubleshooting . . . . . . . . . . . . . . . . . 80 Using the . . . . . . . . . . . . . . . . . . . . 45 Web Access Authentication . . . . . . . . . . . . . 46

Web Pages

Entering Characters Using the Dialpad . . . . . . 49 Entering Text on. . . . . . . . . . . . . . . . . 48 Navigating . . . . . . . . . . . . . . . . . . . 46

Web Site Telephone Number, Adding a Speed

Dial Button for . . . . . . . . . . . . . . . . . . 50

86 4620/4620SW/4621SW IP Telephone User Guide

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Avaya 555-233-781 manual 86 4620/4620SW/4621SW IP Telephone User Guide

Contents

4620/4620SW/4621SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Overview Issue DateAbout This Guide Intended Audience Document Organization How to Use This DocumentWhat’s New in This Document Conventions Used Symbolic ConventionsRelated Documentation Typographic Conventions 10 4620/4620SW/4621SW IP Telephone User Guide Introducing Your 4620/4620SW/4621SW IP Telephone Introduction 4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Lamp IndicatorName Description Buttons Hold Red button used to place a call on hold Pad About the Feature Key Expansion Unit EU24/EU24BL Navigating Application Screens Feature is on/active White Speed Dial Application 4620/4620SW/4621SW IP Telephone ApplicationsPhone Application 4620/4620SW/4621SW Telephone Options Web Access Application OptionalCall Log Application Additional 4620/4620SW/4621SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Making Calls Using Your 4620/4620SW/4621SW IP TelephoneCall Appearances If all lines are in use, automatic dialing will not work Manual DialingAutomatic Dialing Last number dialed is automatically redialed Redialing using a list of the last six numbers calledRedialing the last number called Call Log entry is created for this call Selected Call Log displays Number of the selected person dials automaticallyPress the Page Right or Page Left Calling a party from the Web Access application Associated Call Detail screen displays Conference Call Handling FeaturesReceiving Calls Icon on the current line changes to the Soft Hold icon HoldMute Call is now active Speaker Changing from the Speaker to the handset or headset Transfer Turning the Speaker off during a call Logging Retrieving a Voice Mail MessageLogging Off the Phone Password entry Page Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displays If you want to Deleting a Speed Dial Button LabelPrompt Select label to delete displays Then Using the Call Log Application About the Call Log Viewing a Call Log If you want to Then Adding a Call Log Entry to a Speed Dial Button Selected entry’s Detail screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry No deletion occurs and the Call Log’s Main screen displays Prompt Press Delete again to confirm displays Disabling the Call LogDeleting All Entries from a Call Log Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Navigating the Home Page and Other Standard-Size Web Pages Home page displays Entering Text on Web Pages Any characters entered are removed Entering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displays Application Options Setting the Redial OptionThis is the default setting Phone/Exit Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? Option Default rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Enabling/Disabling the Call Log Setting the Call Appearance WidthSetting Visual Alerting Personal Ringing Options First Options Main screen displays Viewing IP Address Status Viewing Quality of Service QoS StatusStatus Screen Viewing Options View Status Main Screen displays Viewing Miscellaneous Status Changing the Display ContrastViewing Interface Status Logging Off the 4620/4620SW/4621SW IP Telephone If administered, the Audio Status screen displaysViewing the Network Audio Quality Reinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to Enabled Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select Directory Path Select User Name Feature Button Labeling Select View default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select Restore default labels Second Options Main screen redisplays Feature Button Labeling screen re-displaysChanging a Phone/PC Ethernet Interface Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP Telephones Handset Connector Type Ordering Code Handsets for 4600 Series IP Telephones Telephone Management Troubleshooting Interpreting Ringer Tones Ringing Incoming Tones Meaning Feedback Handset Tones Meaning Interpreting Display Icons Testing Your PhoneTesting the Telephones Lights and Display Icon Meaning Basic Troubleshooting Chart Problem/Symptom Suggested Solution Troubleshooting 4620/4620SW/4621SW Applications Problem/Symptom Suggested Resolution Review the previous section, Basic Troubleshooting Chart Speed Dial Application Resetting and Power Cycling the IP Telephone Resetting Your Phone Power Cycling the Phone Index Numerical 84 4620/4620SW/4621SW IP Telephone User Guide Password, setting Personal Ringing 86 4620/4620SW/4621SW IP Telephone User Guide