Telephone Management and Troubleshooting

Ringing (Incoming) Tones

Meaning

 

 

 

1

Ring --------

Call from another extension.

 

 

 

2

Rings ------- -------

Call from outside or the System Administrator.

 

 

 

3

Rings ------ ------ ------

Priority call from another extension, or from an

 

 

Automatic Callback call you placed.

 

 

Half Ring (ring-ping) ---

A call is being redirected from your phone to

 

 

another because Send All Calls or Call

 

 

Forwarding All Calls is active.

 

 

 

Feedback (Handset) Tones

Meaning

 

 

Busy --- --- ---

Low-pitched, rapid tone (repeated 60 times

 

per minute), signifying the number dialed is in

 

use.

 

 

Call Waiting Ringback Tone ---_

A ringback tone with lower-pitched signal at

 

the end. This indicates the extension called is

 

busy and the called party was given a call

 

waiting tone.

Confirmation -- -- --

Three short tone bursts. This indicates a

 

feature activation or cancellation was

 

accepted.

 

 

Coverage -

One short tone burst. This indicates your call

 

will be sent to another extension for a covering

 

user to answer.

Dial ---------

Continuous tone indicating dialing can start.

 

 

Intercept/Time-out -_-_-_-

Alternating high and low tone indicating a

 

dialing error, denial of a requested service, or

 

failure to dial within a preset interval (usually

 

10 seconds) after lifting the handset or dialing

 

the previous digit.

Recall Dial - - - -----------

Three shorts tone bursts followed by a steady

 

dial tone indicate a feature request was

 

accepted and dialing can start.

 

 

Reorder -- -- -- -- -- --

Fast busy tone repeated every half-second

 

indicate all phone trunk lines are busy.

Ringback ---- ---- ---- ----

Low-pitched tone repeated 15 times a minute

 

indicates the number dialed is ringing.

 

 

76 4620/4620SW/4621SW IP Telephone User Guide

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Avaya 555-233-781 manual Ringing Incoming Tones Meaning, Feedback Handset Tones Meaning