Resetting and Power Cycling the IP Telephone

 

 

Problem/Symptom

Suggested Resolution (continued)

 

 

 

 

WEB ACCESS APPLICATION:

 

 

Pressing the Web softkey does not

Check with your LAN Administrator to determine if the

display a Web site.

Web server is not operating, if there are network

 

connectivity problems, or other network problems.

Dialing from this application does

Your administrator must administer settings for the

not go through.

Enhanced Dialing feature beyond the defaults.

You cannot add an entry to the

You have 48 Speed Dial entries, the maximum allowed.

Speed Dial list.

You must delete at least one entry before adding a new

 

entry.

OPTIONS:

 

 

No Options other than “View IP Settings” display.

Your administrator has turned off all user-settable options.

2 of 2

Resetting and Power Cycling the IP Telephone

Reset your IP telephone when other troubleshooting suggestions do not correct the problem or after being advised to do so by your System Administrator.

! CAUTION:

Use a Power Cycle only with the approval of your System Administrator and only when a reset does not resolve the problem. Power cycling may cause stored information such as options and settings to be lost.

Resetting Your Phone

This basic reset procedure should resolve most problems.

1.Press the Mute button.

2.Using the dial pad, press the following keys in sequence: 7 3 7 3 8 # The display shows the message “Reset values? * = no # = yes.”

Issue 4 November 2006 79

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Avaya 555-233-784 manual Resetting and Power Cycling the IP Telephone, Resetting Your Phone