Telephone Management and Troubleshooting

Ringing (Incoming) Tones

Meaning

 

 

 

1

Ring --------

Call from another extension.

 

 

 

2

Rings ------- -------

Call from outside or the System Administrator.

 

 

 

3

Rings ------ ------ ------

Priority call from another extension, or from an

 

 

Automatic Callback call you placed.

 

 

Half Ring (ring-ping) ---

A call is being redirected from your phone to another

 

 

because “Send All Calls” or “Call Forwarding All

 

 

Calls” is active.

 

 

 

Feedback (Handset) Tones

Meaning

 

 

Busy --- --- ---

Low-pitched, rapid tone (repeated 60 times per

 

minute), signifying the number dialed is in use.

 

 

Call Waiting Ringback Tone ---_

A ringback tone with lower-pitched signal at the end.

 

This indicates the extension called is busy and the

 

called party has been given a call waiting tone.

Confirmation -- -- --

Three short tone bursts. This indicates a feature

 

activation or cancellation was accepted.

 

 

Coverage -

One short tone burst. This indicates your call will be

 

sent to another extension for a covering user to

 

answer.

Dial ---------

Continuous tone indicating dialing can begin.

 

 

Intercept/Time-out -_-_-_-

Alternating high and low tone indicating a dialing

 

error, denial of a requested service, or failure to dial

 

within a preset interval (usually 10 seconds) after

 

lifting the handset or dialing the previous digit.

Recall Dial - - - -----------

Three shorts tone bursts followed by a steady dial

 

tone indicate a feature request was accepted and

 

dialing can start.

 

 

Reorder -- -- -- -- -- --

Fast busy tone repeated every half-second

 

indicates all phone trunk lines are busy.

Ringback ---- ---- ---- ----

Low-pitched tone repeated 15 times a minute

 

indicates the number dialed is ringing.

 

 

74 4610SW IP Telephone User Guide

Page 74
Image 74
Avaya 555-233-784 manual Ringing Incoming Tones Meaning, Feedback Handset Tones Meaning