Telephone Management and Troubleshooting

3. Choose one of the following:

If you want to

Reset the phone without resetting any assigned values.

Reset the phone and any previously assigned (programmed) values (Use this option only if your phone has prog.rammed, static values).

Then

Press * (asterisk).

A confirmation tone sounds and the display prompts “Restart phone? * = no # = yes.”

Press # (the pound key).

The display shows the message “Resetting values” while your IP telephone resets its programmed values, such as the IP Address, to its default values, and re-establishes the server connection. The display then prompts “Restart phone? * = no # = yes.”

4.Press # to restart the phone or * to terminate the restart and restore the phone to its previous state.

Note:

Any reset/restart of your phone may take a few minutes.

Power Cycling the Phone

Use the power cycle with your System Administrator’s approval. Use power cycling only if the basic or programmed reset procedure cannot be performed or does not correct the problem:

1.Unplug the phone and plug it back in. The phone connection is re-established.

2.If power-cycling does not correct the problem, your System Administrator can perform a more severe power cycle routine by unplugging both the phone and the Ethernet cables.

! WARNING:

Because the type of power cycle mentioned in Step 2 involves reprogramming certain values, Step 2 should only be performed by your System Administrator.

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Avaya 555-233-784 manual Power Cycling the Phone, If you want to