Contents

Chapter 1: Introduction

7

About This Guide

7

Major Differences Between 9600 Series SIP IP and 9600 Series H.323 IP Telephones

8

Features & Functions Supported by H.323 and Not Supported by SIP: . . . .

9

Change History

9

What’s New in SIP Software Release 2.0

10

Document Organization

13

Other Documentation

13

Chapter 2: Administration Overview and Requirements

15

9600 Series IP Telephones

15

Parameter Data Precedence

18

The Administrative Process

19

Administrative Checklist

19

Telephone Initialization Process

21

Step 1: Telephone to Network

21

Step 2: Telephone to LLDP-Enabled Network

21

Step 3: Telephone to DHCP Server

22

Step 4: Telephone and File Server

22

Step 5: Telephone and the SES Server

22

Error Conditions

23

Chapter 3: Network Requirements

25

Network Assessment

25

Hardware Requirements

25

Server Requirements

26

DHCP Server

26

HTTP/HTTPS Server

27

Network Time Protocol (NTP) Server

27

Required Network Information

27

Other Network Considerations

28

SNMP

28

Registration and Authentication

28

Reliability and Performance

29

QoS

29

IEEE 802.1D and 802.1Q

29

Network Audio Quality Display on 9600 Series SIP IP Telephones

30

SIP Station Number Portability

30

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Avaya 9600 manual Introduction

9600 specifications

The Avaya 9600 series is a robust line of desktop phones designed to meet the needs of modern business communication. Tailored for users who require advanced functionalities, the 9600 series offers a rich set of features that enhance productivity and collaboration in the workplace.

One of the standout features of the Avaya 9600 series is its high-resolution graphical display. The intuitive interface with customizable menu options makes it easy for users to navigate through various functions and settings. The color screen enhances visibility and allows for clearer visual communication, essential for today’s fast-paced business environments.

In terms of audio quality, the Avaya 9600 series excels with high-definition voice technology. Users can benefit from crystal-clear audio, which minimizes misunderstandings during calls and enhances remote collaboration. The phones are equipped with full-duplex speakerphone functionality, ensuring that all parties can be heard clearly during conference calls.

Another significant characteristic of the Avaya 9600 series is its support for a wide range of communication protocols, including Voice over IP (VoIP) and SIP (Session Initiation Protocol). This versatility enables seamless integration with various communication systems, making the 9600 series suitable for companies of all sizes. The phones can connect to both cloud-based and on-premise solutions, allowing businesses to choose the best communication strategy for their needs.

User personalization is a key aspect of the 9600 series. The phones come with programmable function keys that allow users to customize their setup according to individual preferences and frequently used features. Additionally, the series supports Bluetooth and USB connectivity, enabling users to connect a variety of headsets and accessories for enhanced audio options.

Security is paramount in business communications, and the Avaya 9600 series addresses this with advanced security features. The phones support encryption protocols to protect sensitive information during calls, ensuring that businesses can communicate confidentially without the risk of eavesdropping.

Lastly, the Avaya 9600 series is designed for scalability. As organizations grow, the phones can easily be integrated into existing systems or expanded to accommodate additional users without requiring significant changes to the infrastructure.

In summary, the Avaya 9600 series is a powerful communication tool that combines advanced features, superior audio quality, and robust security to empower businesses. Its adaptability and user-friendly design make it a preferred choice for organizations aiming to enhance their communication efficiency and productivity.