Chapter 7: Telephone Software and Binary Files

General Download Process

The 9600 Series SIP IP Telephones download script files, binary files, and settings files from either an HTTP or HTTPS server. The HTTPS server applies only if the server supports Transport Layer Security (TLS) encryption.

Note:

The script files, binary files, and settings files discussed in this chapter are identical for HTTP and HTTPS servers. The generic term “file server” refers to both “HTTP server” and “HTTPS server.”

The file downloading process is the same for both servers, except that when you use an HTTPS server, a TLS server is contacted first. The telephone queries the file server, which transmits a script file to the telephone. The script file tells the telephone which binary file the telephone must use. The binary file is the software that has the telephony functionality, and is easily updated for future enhancements. In a newly installed telephone, the binary file might be missing. In a previously installed telephone, the binary file might not be the proper one. In both cases, the telephone requests a download of the proper binary file from the file server. The file server downloads the file and conducts some checks to ensure that the file was downloaded properly. If the telephone determines it already has the proper file, the telephone proceeds to the next step without downloading the binary file again.

After checking and loading the binary file, the 9600 Series SIP IP Telephone, if appropriate, uses the script file to look for a settings file. The settings file contains options you have administered for any or all of the IP Telephones in your network. For more information about the settings file, see Contents of the Settings File on page 70.

Software

As part of installation, a conversion from H.323 to SIP signaling protocol is done as described in "Converting Software on 9600 Series IP Telephones" of the Avaya one-X™ Deskphone Edition for 9600 Series SIP IP Telephones Installation and Maintenance Guide. When the telephone is first plugged in, a software download from an HTTP or HTTPS server starts to give the phone its proper functionality.

For software upgrades, SIP Enablement Services (SES) provides the capability for a remote reboot of the 9600 Series SIP IP Telephones. As a result, the telephone automatically starts reboot procedures. If new software is available on the server, the telephone downloads it as part of the reboot process. The Avaya one-X™ Deskphone Edition for 9600 IP Telephones Installation and Maintenance Guide covers upgrades to a previously installed telephone and related information.

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Avaya 9600 manual Telephone Software and Binary Files, General Download Process
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9600 specifications

The Avaya 9600 series is a robust line of desktop phones designed to meet the needs of modern business communication. Tailored for users who require advanced functionalities, the 9600 series offers a rich set of features that enhance productivity and collaboration in the workplace.

One of the standout features of the Avaya 9600 series is its high-resolution graphical display. The intuitive interface with customizable menu options makes it easy for users to navigate through various functions and settings. The color screen enhances visibility and allows for clearer visual communication, essential for today’s fast-paced business environments.

In terms of audio quality, the Avaya 9600 series excels with high-definition voice technology. Users can benefit from crystal-clear audio, which minimizes misunderstandings during calls and enhances remote collaboration. The phones are equipped with full-duplex speakerphone functionality, ensuring that all parties can be heard clearly during conference calls.

Another significant characteristic of the Avaya 9600 series is its support for a wide range of communication protocols, including Voice over IP (VoIP) and SIP (Session Initiation Protocol). This versatility enables seamless integration with various communication systems, making the 9600 series suitable for companies of all sizes. The phones can connect to both cloud-based and on-premise solutions, allowing businesses to choose the best communication strategy for their needs.

User personalization is a key aspect of the 9600 series. The phones come with programmable function keys that allow users to customize their setup according to individual preferences and frequently used features. Additionally, the series supports Bluetooth and USB connectivity, enabling users to connect a variety of headsets and accessories for enhanced audio options.

Security is paramount in business communications, and the Avaya 9600 series addresses this with advanced security features. The phones support encryption protocols to protect sensitive information during calls, ensuring that businesses can communicate confidentially without the risk of eavesdropping.

Lastly, the Avaya 9600 series is designed for scalability. As organizations grow, the phones can easily be integrated into existing systems or expanded to accommodate additional users without requiring significant changes to the infrastructure.

In summary, the Avaya 9600 series is a powerful communication tool that combines advanced features, superior audio quality, and robust security to empower businesses. Its adaptability and user-friendly design make it a preferred choice for organizations aiming to enhance their communication efficiency and productivity.
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