Problem

 

Probable Cause

 

Corrective Action

 

 

 

 

 

Front panel does not

1)

One or more PC board(s)

1)

Power off and remove the power cord from the

complete diagnostics test 2.

unplugged from the Mother

AC entry. Remove the back cover and reseat the

 

Board.

offending board.

 

 

 

 

 

Machine does not receive

1)

Serial communications cable

1)

Check and secure both ends of the serial cable

batches.

loose or unconnected.

with the thumbscrews.

 

 

 

 

 

 

2)

Machine not powered on or has

2)

Power machine on and wait until machine

 

not completed diagnostics tests.

displays "Ready for batches". Re-download

 

 

 

data.

 

 

 

 

 

3) Data sent to wrong printer.

3)In PCMate change to the printer the data is intended to be sent.

4)

Configuration incorrect in

4)

Re configure PCMate for AVERY DENNISON

PCMate.

PCL printer as per your PCMate manual.

 

 

 

 

5)

Faulty Thermal Control Board.

5)

Replace Thermal Control Board.

 

 

 

 

6)

Jumpers not configured

6)

Contact AVERY DENNISON Service.

correctly.

User Manual Model 676 LOKPRINT®

Electrical Trouble Shooting 41

Page 47
Image 47
Avery 676 user manual Problem Probable Cause Corrective Action